2009 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Electrical System (27) · Power Train (19) · Vehicle Speed Control (12)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
112 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Electrical System 2013-05-07 · campaign 13V175000 · 295,345 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Fix: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Service bulletins (52)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-08-15 · 9100645 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Power Train 2024-10-30 · 101232 · Service Bulletin/Repair Instructions
plate - planetary
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Electrical System:wiring 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2022-03-06 · S1709000010 · Service Bulletin/Repair Instructions
customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Unknown Or Other 2022-03-06 · S1709000010RevB · Service Bulletin/Repair Instructions
customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Showing the 6 most recent of 52 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-10-28 · Power Train“my car is driving okay but it’s having some electrical issues and it shuts down. …”
2025-07-18 · Air Bags“when the airbag light comes on and is visible on the dashboard, this action shorts out the ac, heat, as well as the defroster. this airbag light is a constantly lit up and will not go out. i have been told that there is a problem with the clock spring on this vehicle. this has been an on going problem for several years now. so this tells me that wh…”
2025-07-18 · Air Bags“clock spring shorts out the electrical system. it causes the ac and heat not to work and no blower motor. this could cause others problems as well…”
2025-05-30 · Electrical System · 115,000 mi“the contact owns a 2009 jeep grand cherokee. the contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. the contact stated that the key was intermittently was stuck in the ignition. no warning lights were illuminated. the vehicle remained at the residence. the contact resea…”
2024-06-10 · Seats“driver's heated seat fire burned holes in seat and burnt pants. burnt marks shown to jeep dealer and problem confirmed. …”
2023-08-03 · Electrical System“just prior to a cross country trip, my airbag warning light came on. upon arriving to our destination in spring hill, tn, i took my 2009 jeep grand cherokee to have it checked. their diagnosis found a "squib" problem, and told me there was a recall and to take it to a chrysler dealer. today, the dealership showed me a "squib" or "clockspring" issu…”
2023-07-15 · Unknown Or Other“i just purchased this vehicle, in may 2023 and i have honestly had nothing but problems. i have no idea what is causing this but the speedometer/odometer does not work at all (all the lights and warning symbols work, cruise control doesn't work, tpm is lit up on the dash as i checked all the tires and all has same to, the key fob buttons worked whe…”
2023-05-22 · Air Bags · 130,000 mi“the contact owns a 2009 jeep grand cherokee. the contact stated that after starting the vehicle, the driver’s side air bag warning light remained illuminated. the vehicle was taken to an independent mechanic who diagnosed that the air bag was faulty and needed to be replaced. the local dealer was notified of the failure and informed the contact tha…”
2022-09-22 · Unknown Or Other“passenger mirror did not pass state safety inspection because it became cloudy from the automatic defroster mechanism. vehicle inspector informed us this was the case, mirror has not been otherwise damaged in an accident, we will pay $500 to replace it. component is available for inspection. has been cloudy for several years, this is the first time…”
2021-11-18 · Steering“my vehicle has stopped 3 times this year without warning. twice while i was driving and once while my daughter was driving. there is a click sound and the radio and everything on in the vehicle goes. the vehicle begins to slow down. luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and st…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.