2009 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Air Bags (96) · Vehicle Speed Control (20) · Vehicle Speed Control:accelerator Pedal (4)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
42 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Air Bags:frontal:passenger Side:inflator Module 2019-10-17 · campaign 19V741000 · 928,220 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:passenger Side:inflator Module 2018-01-09 · campaign 18V024000 · 628,018 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vib
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota:
Air Bags:frontal:passenger Side:inflator Module 2017-01-09 · campaign 17V006000 · 577,875 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless inclu
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), G
Air Bags:frontal:passenger Side:inflator Module 2016-05-23 · campaign 16V340000 · 1,754,517 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto R
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for f
Service bulletins (141)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions
lexus safety recall and service campaign - technician certification requirements 4.13.2022
Equipment 2022-03-09 · L-SB-0006-22 · Service Bulletin/Repair Instructions
tsb: this service bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. follow the repair procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
Air Bags 2022-02-24 · L-SB-0004-22 · Service Bulletin/Repair Instructions
tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guideline
Wheels 2022-01-12 · Lexus PRO19-02 - · Service Bulletin/Repair Instructions
pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by lexus. this information must be kept near the point of vehicle sale and be available to any customer that requests it. customers can find this information o
Showing the 6 most recent of 141 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-09-28 · Unknown Or Other · 72,000 mi“dashboard on 2009 lexus es 350 has begun to melt and on sunny days the reflection on the windshield poses a safety hazard and reduces visibility. there was a recall for this problem on 2007 and 2008 models. the 2009 is identical in design and lexus should fix this. i contacted them and they offered to pay a small portion of the $1700 repair cos…”
2018-03-19 · Air Bags“takata air bag recall; received notice of recall in february, 2017; as of 3/19/2018, we have had no correspondence to schedule repair…”
2018-02-19 · Air Bags · 39,000 mi“faulty airbag harness wirring. dear sir or madam, this is to report that 2007-2012 is 250, is 350 and es 350 has faulty airbag wiring harness which disables the airbags. clublexus.com has received hundreds of complaints regarding this. the repairs will only be done or correct if the vehicle is under 6 years old or 70,000 miles, whichever comes fir…”
2018-01-30 · Visibility/Wiper“melting dashboard problem which affects visibility. i called lexus headquarters in august 2017 and reported the problem. i took the car in to lexus dealer and they took pictures which they said they would submit somewhere. after many months, i called headquarters again. i got a call from them on 1/29/2018 stating that my car is no longer under warr…”
2017-12-20 · Air Bags“tl* the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. len stoler lexus in owings mills, maryland was made aware of the recall an…”
2017-12-18 · Air Bags · 55,000 mi“takata recall i received recall notice in the past and was told i would be notified when parts were available. now dealer tells me there is no recall. dealer is lexus of rockville centre ny…”
2017-12-12 · Air Bags“takata inflators- takata recall we submitted to the dealership the request to replace the airbags per the recall and at the time these were not been available. it's been several months, and these have not been replaced.…”
2017-12-06 · Air Bags“tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (len stoler lexus, 11311 reisterstown rd, owin…”
2017-11-22 · Air Bags“tl* takata recall. the contact owns a 2009 lexus es350. the contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no est…”
2017-11-02 · Air Bags“takata recall - lexus states that they currently do not have the parts for my vehicle…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.