2012 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Air Bags (76) · Vehicle Speed Control (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2019-10-17 · campaign 19V741000 · 928,220 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V005000 · 1,299,448 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags:frontal:passenger Side:inflator Module 2017-01-09 · campaign 17V006000 · 577,875 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless inclu
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), G
Service bulletins (208)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Technical · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Dealer Pa · Service Bulletin/Repair Instructions
dp: customer support program 19le05 expired december 1, 2022.
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Showing the 6 most recent of 208 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-10-28 · Latches/Locks/Linkages:doors:lock · 55,000 mi“the contact owns a 2012 lexus es350. the contact stated while driving approximately 65 mph, the key was detected, and trunk open warning lights illuminated. additionally, the doors would lock and unlock independently. the vehicle was taken to a local dealer where it was diagnosed with needing the trunk latch replaced. the vehicle was not repaired. …”
2020-08-04 · Latches/Locks/Linkages:doors:latch · 59,000 mi“tl* the contact owns a 2012 lexus es350. the contact stated that the door locks failed to latch securely when the doors were closed. the vehicle was taken to an unknown dealer who stated that the door locks needed to be repaired or replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact was informed that …”
2019-03-15 · Structure:body:door · 100,000 mi“tl* the contact owns a 2012 lexus es350. the contact stated that both the rear and front door locks failed to lock. there were no warning indicators illuminated. lexus of clearwater (27547 us hwy 19 n, clearwater, fl 33761, (727) 231-1443) diagnosed that the door actuators need to be repaired. the vehicle had not been repaired. the manufacturer was…”
2019-02-12 · Steering · 51,163 mi“on feb 7, 2019 vehicle was being serviced by dealer regarding a recall the vehicle was on dealers lift at time of detection of leak on feb 8, 2019 power steering rack leak was found by dealer on feb 8, 9 and 10, 2019 dealer replaced leaking power steering rack. …”
2018-07-26 · Structure:body · 79,000 mi · 🔥 fire“tl* the contact owns a 2012 lexus es350. the contact stated that the dashboard and instrument panel were melting and sticky. there was no cushion protection on the dashboard. the manufacturer was made aware of the failure. the manufacturer informed the contact that the 2012 lexus es350 was not eligible for a dashboard replacement, which ended in ma…”
2018-07-02 · Air Bags“tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. the lexus dealer (hennessy lexus of atlanta, 5955 peachtree i…”
2018-04-08 · Air Bags:on-Off Switch Assembly · 15,000 mi · 💥 crash“driver side knee airbag caused hematoma, second degree burn on l. leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. calf. driver has replaced knees that are at high risk if further crash and knee bag deploys again. driver needs on-off switch installed for driver knee airbag. driver was n…”
2018-03-27 · Air Bags“tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. (nalley lexus roswell located 980 mansell rd, roswell, ga)…”
2018-02-05 · Air Bags“tl* takata recall. the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (lexus of chattanooga, 5800 lee hwy, chattanooga, tn 37421, (423) 499-9095) was unable to verify …”
2017-12-14 · Air Bags“tl* the contact owns a 2012 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. treasure coast lexus in fort pierce, florida was made aware of the recall …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.