2011 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Air Bags (139) · Vehicle Speed Control (2) · Engine (2)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Air Bags:frontal:passenger Side:inflator Module 2019-10-17 · campaign 19V741000 · 928,220 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V005000 · 1,299,448 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags:frontal:passenger Side:inflator Module 2016-05-23 · campaign 16V340000 · 1,754,517 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto R
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for f
Service bulletins (196)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Technical · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Dealer Pa · Service Bulletin/Repair Instructions
dp: customer support program 19le05 expired december 1, 2022.
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Showing the 6 most recent of 196 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-08-13 · Vehicle Speed Control · 89,000 mi · 💥 crash“tl* the contact owned a 2011 lexus es350. the contact stated that while her son was driving at 70 mph, without warning an abnormal noise was heard coming from the passenger wheel and within seconds he lost control of the vehicle crashing into a ditch and flipping over. the driver depressed the brake pedal as the vehicle slid on the wet roadway due …”
2019-02-09 · Air Bags · 56,000 mi“this web site (the nhtsa) says there is no recall on this vin, but toyota/lexus site says there is, for the airbags. this misleading information on a government web site can be dangerous.…”
2018-04-04 · Structure:body“1. body paint has deteriorated greatly on roof, front hood and trunk, pictures attached. 2. leather seats deteriorated. driver seat broke in various parts. passenger and rear seats also deteriorating. pictures attached. date recorded on the when did this happen field is an approximate when we first noticed the implication of these issues.…”
2018-02-14 · Air Bags · 29,300 mi“takata recall - no incident yet…”
2017-11-19 · Air Bags · 56,000 mi“takata recall - have called the dealer three different times and says parts aren't available…”
2017-11-15 · Air Bags“takata recall received a recall notice in july 2016. received no contact from the manufacturer about scheduling repairs. contacted the manufacturer in march 2017. i was told that they had no immediate plans to replace the airbags due to lack of replacement parts. my vehicle is seven years old, and based on the information published regarding d…”
2017-11-07 · Unknown Or Other · 83,000 mi“i was driving on interstate just outside beaumont, texas on thursday, november 2 when i heard a loud noise similar to a gunshot or an explosion. immediately after i heard the noise, i noticed my sunroof cover shaking and wind coming through the top of my car. i pulled the cover back just a little and noticed shattered glass. when i pulled over a…”
2017-10-12 · Air Bags“tl* the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jm family enterprises (lexus) of coconut creek, florida was made aware of t…”
2017-10-06 · Air Bags“tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lexus of jacksonville (10259 atlantic blvd, jacksonville …”
2017-10-06 · Air Bags“tl* takata recall. the contact owns a 2011 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (sterling mccall lexus, 10025 southwest fwy, houston, …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.