2018 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Engine (1)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Fuel System, Gasoline:delivery:fuel Pump 2020-01-13 · campaign 20V012000 · 1,830,752 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Service bulletins (75)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions
lexus safety recall and service campaign - technician certification requirements 4.13.2022
Air Bags 2022-02-24 · L-SB-0004-22 · Service Bulletin/Repair Instructions
tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guideline
Electrical System:wiring:interior/Under Dash 2022-01-28 · L-SB-0002-22 · Service Bulletin/Repair Instructions
tsb: this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. this service bulletin should be used in conjunction with the applicable model and model year electronic wiring diagram (ewd) and/or repair manual.
Wheels 2022-01-12 · Lexus PRO19-02 - · Service Bulletin/Repair Instructions
pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by lexus. this information must be kept near the point of vehicle sale and be available to any customer that requests it. customers can find this information o
Showing the 6 most recent of 75 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-06-08 · Vehicle Speed Control · 66,150 mi“the contact owns a 2018 lexus es350. the contact stated that while driving approximately 5 mph and making a left turn into a parking lot, the vehicle suddenly experienced unintended acceleration driving to the opposite side of the parking lot before the vehicle shut off. the contact stated that moments later the vehicle was restarted and operated n…”
2020-10-08 · Unknown Or Other · 13,047 mi · 💥 crash“i was at a stoplight and there were a couple vehicles in front of me. the light was red. i was a car length and a half away from the vehicle directly in front of me. as soon as the light turned green, i saw the vehicles in front of the vehicle directly in front of me proceed to move forward, and the driver in front of me took his foot off of his br…”
2020-09-23 · Engine · 9,000 mi“tl* the contact owns a 2018 lexus es350. the contact stated that while driving approximately 52 mph, the engine suddenly shutoff and approximately 5 to 10 seconds later, the engine suddenly restarted. the vehicle was taken to the local dealer johnson lexus located at 5839 capital blvd, raleigh, nc 27616, who was unable to determine the cause of the…”
2019-08-22 · Unknown Or Other · 9,500 mi“the front windshield split in half when the a/c came on during a very hot day.…”
2017-11-29 · Vehicle Speed Control · 100 mi“cruise control with distance following. this system when active and by design stops slowing the vehicle at an estimated 25 miles an hour. the operator is expecting the vehicle to come to a complete stop and it does not. this is a very serious safety issue and needs to be addressed immediately before rear end collisions become prominent regardless i…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.