2020 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (1) · Seat Belts (1) · Electrical System (1)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Fuel System, Gasoline:delivery:fuel Pump 2020-11-04 · campaign 20V682000 · 1,525,742 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an
Service bulletins (102)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical:navigational System(Global Positioning System) 2023-02-14 · LSB004319 · Service Bulletin/Repair Instructions
obsolete notice february 14, 2023: this bulletin is now obsolete. please see l-sb-0007-23
Equipment:electrical:navigational System(Global Positioning System) 2023-02-14 · LSB000723 · Service Bulletin/Repair Instructions
tsb: some 2020 ? 2022 model year vehicles equipped with 17cy+ panasonic audio (versions less than 1226) and navigation (versions less than 1225 or 1245 with 20 teammate) may exhibit one or more of the following conditions: ?navigation reset while entering a destination. ?voice command does not recog
Fuel System, Gasoline:delivery:fuel Pump 2023-02-09 · 23LE01 · Service Bulletin/Repair Instructions
dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. the settlement includes lexus?s agreement to provide a customer support program for certain 2013-2020 model year (my) vehicles originally equipped with low pressure fuel pumps repa
Fuel System, Gasoline 2023-02-09 · LSB000523 · Service Bulletin/Repair Instructions
tsb: some 2013 ? 2020 model year lexus vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?dtc p0171 and/or p0174 (system too lean bank 1/bank 2) ?dtc p0087 fuel rail / system pressure ? too low techstream data list an
Equipment:other:owners/Service/Other Manual 2022-12-08 · L-SB-0043-20 Obs · Service Bulletin/Repair Instructions
obsolete notice december 08, 2022: this bulletin is now obsolete. please see l-sb-0057-22
Equipment:electrical:navigational System(Global Positioning System) 2022-12-07 · L-SB-0057-22 · Service Bulletin/Repair Instructions
tsb: some 2018 ? 2022 model year lexus vehicles equipped with the enform? 2.0 navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. the sst is used with applicable vehicles to deliver the update, however, the process for g
Showing the 6 most recent of 102 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-10-21 · Seat Belts · 💥 crash“the safety features on my lexus es 350 2020 malfunctioned on 10/16/2022 •cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. it did work my entire trip, which was a drive to tallahassee from our residence on friday and our return trip home on sunday, until the accident oc…”
2022-09-01 · Electrical System · 💥 crash“ on friday, june 03, 2022 as i was leaving the dealership in the 2020 lexus es 350 loaner vehicle, i put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. i did not hear the engine revving, probably because i wasn’t paying attention, but my partner who was …”
2022-04-06 · Vehicle Speed Control“i always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. but it seems like my automatic emergency brake is defective which lexus dealership denies on the inspection when i complain. a lot of times the automatic emergency brake does not work when i use…”
2021-10-31 · Unknown Or Other“the dcm not working.. i did update and rest the dcm my dealership and still not working …”
2020-11-10 · Air Bags · 💥 crash“i was driving on freeway 5 south, in a carpool lane, all of sudden another car slammed to my rear door on the right side, caused my car to spin out of control, went accross the freeway and slammed to the left rear wheels of the incoming 18 wheelers big rig, but none of the airbags inside the brand new 2020 lexus es 350 deployed to protect accupan…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.