2013 Lexus Es350 problems, complaints & recalls
Most-reported problem areas: Visibility:sun/Moon Roof Assembly (4) · Vehicle Speed Control (3) · Air Bags (3)
🧭 Reliability snapshot
Compared against other Lexus Es350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
23 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Forward Collision Avoidance: Crash Imminent Braking 2015-11-03 · campaign 15V728000 · 30,812 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an
Risk: A vehicle that unexpectedly brakes increases the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Service bulletins (268)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Technical · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · 19LE05 Dealer Pa · Service Bulletin/Repair Instructions
dp: customer support program 19le05 expired december 1, 2022.
Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions
lexus safety recall and service campaign - technician certification requirements 4.13.2022
Air Bags 2022-02-24 · L-SB-0004-22 · Service Bulletin/Repair Instructions
tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guideline
Showing the 6 most recent of 268 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-08-25 · Visibility:sun/Moon Roof Assembly · 135,394 mi“the contact owns a 2013 lexus es350. the contact stated that while driving at 45 mph, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. the contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. the contact pulled over, cleaned out his vehicle and was able to d…”
2020-12-23 · Visibility:sun/Moon Roof Assembly · 64,000 mi“tl* the contact owns a 2013 lexus es350. the contact stated that while attempting to close to the sun roof, there was a loud explosion coming from the vehicle. the contact became aware that the sun roof glass had shattered. the contact contacted chatham parkway lexus (1120 chatham pkwy, savannah, ga 31405, (912) 330-6051) and informed the dealer of…”
2019-11-29 · Visibility:sun/Moon Roof Assembly · 55,000 mi“tl* the contact owns a 2013 lexus es350. while driving approximately 40 mph, an explosion like sound was heard. the contact pulled over to the side of the road and discovered that the sun roof had shattered. there were no injuries. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the …”
2018-11-30 · Visibility:sun/Moon Roof Assembly · 23,000 mi“tl* the contact owns a 2013 lexus es350. while driving 65 mph, the sun roof exploded and glass entered the vehicle. there were no warning indicators illuminated or injuries. the vehicle was taken to lexus of winter park (305 n semoran blvd, winter park, fl 32792, (407) 678-2000) where a diagnostic appointment was scheduled for the following day. th…”
2017-06-14 · Unknown Or Other · 70,000 mi“i was driving on i75 in louisville, ky, going approx 70-75 mph when i heard what sounded like a gun shot! panicked, i looked around immediately but there were no other cars close by and no overpasses. then i realized that glass was all over my right arm, shoulder, and the center console. i looked up to see that my moon roof was shattered. after r…”
2017-06-08 · Air Bags · 49,000 mi · 💥 crash“passenger-side leg airbag failed to fully deploy during an accident. it also exploded and expelled accelerate. the driver-side airbags deployed properly. this was during a front-end collision with the side of another vehicle. my car was proceedingstraight through an intersection on a parkway-like city drive. ..updated 09/26/17 *bf *js …”
2017-03-06 · Vehicle Speed Control · 42,300 mi“tl* the contact owns a 2013 lexus es350. while driving approximately 60 mph, the cruise control leveler fractured from the base of the steering column the vehicle was driven to the dealer. the parts for the repair were not available. the manufacturer was not notified of the failure. the approximate failure mileage was 42,300. updated 06/13/17*lj …”
2017-01-24 · Service Brakes · 22,300 mi · 💥 crash“i was parking my car in front of a store. car was in parking spot, ready to stop. all of a sudden, car accelerated, jumped the curb, went thru sidewalk into the store ahead. luckily, store was vacant. car kept going thru the store, came out from the back wall onto the rail guards which finally stopped car. car was damaged.…”
2016-10-26 · Air Bags · 64,000 mi · 💥 crash“air bags did not deploy after car was in a wreck. front end demaged of 12,000 in damages. vehicle was in motion.…”
2016-06-06 · Seats · 43,000 mi“tl* the contact owns a 2013 lexus es350. the contact stated that the leather material on the driver seat was peeling off. the failure occurred constantly. the vehicle was taken to the dealer where the failure was diagnosed to be a result of wear and tear. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mile…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.