2010 Dodge Journey problems, complaints & recalls
Most-reported problem areas: Electrical System (358) · Engine (102) · Service Brakes (79)
🧭 Reliability snapshot
Compared against other Dodge Journey model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
758 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections 2016-05-06 · campaign 16V273000 · 8,569 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Air Bags 2014-06-26 · campaign 14V373000 · 722,705 vehicles
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Steering:electric Power Assist System 2010-10-07 · campaign 10V475000 · 23,237 vehicles
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.
Risk: LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
Fix: DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service bulletins (54)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-06-12 · 104974 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-05-01 · 103774 · Service Bulletin/Repair Instructions
lamp - dome
Unknown Or Other 2025-04-02 · 103954 · Service Bulletin/Repair Instructions
actuator - a/c and heater
Unknown Or Other 2025-04-02 · 104087 · Service Bulletin/Repair Instructions
actuator - a/c and heater
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Showing the 6 most recent of 54 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-18 · Unknown Or Other“ on two separate occasions my doors have locked on there own while i was inside the car and i was not able to open the doors or manually unlock the door. my front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. but when they lock on your own i don't think you get pul) them up …”
2026-07-09 · Unknown Or Other“i was backing out of the driveway. pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and i almost went in a two-way traffic. now i have whiplash…”
2026-06-18 · Unknown Or Other“car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections i have small children and it's dangerous and several mechanic cant figure it out. replaced batteries starters and issue continues …”
2026-04-20 · Electrical System“this situation is occurring more and more often with this vehicle. the vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. it happened 4 times 2 weeks ago. brought to a auto mechanic and nothing could be discovered to be malfunctioning.…”
2026-03-26 · Steering“my horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore i was told the clock spring needs replaced there is a recall on google but now showing with my vehicle …”
2026-01-31 · Unknown Or Other“the ignition fob messed up on me and won’t start the key fobs not reading it shuts off …”
2026-01-21 · Electrical System · 200,000 mi“the contact owns a 2010 dodge journey. the contact stated that the horn engaged unintendedly while driving. the contact stated that the failure persisted even while the vehicle was parked and turned off. the vehicle was taken to aaa several times, and the battery and the battery terminals were replaced; however, the failure persisted. the vehicle w…”
2025-10-22 · Electrical System · 💥 crash“vehicle repeatedly fails to start because of ignition system defect i have to wiggle or finesse the key fob in the ignition slot to get the car to start. the problem has happened many times. the first time i crashed into my shed i was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside i am aware o…”
2025-09-17 · Air Bags“faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.…”
2025-08-30 · Seats“i was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. i am lucky no one was in my passenger seat and that i wasn't driving at that time. i looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. googling online i saw that this is a …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.