2016 Dodge Journey problems, complaints & recalls
Most-reported problem areas: Power Train (64) · Engine (56) · Vehicle Speed Control (32)
🧭 Reliability snapshot
Compared against other Dodge Journey model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
241 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Engine And Engine Cooling:engine 2016-12-16 · campaign 16V907000 · 42,231 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Risk: If the engine stalls, there is an increased the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
Power Train:automatic Transmission 2016-06-24 · campaign 16V461000 · 26,298 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2016-05-06 · campaign 16V273000 · 8,569 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Service bulletins (181)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-08-06 · Z98 Combo · Warranty Program/Extension
emission recall north america catalytic converter efficiency z98 symptom description about 68,312 of the above vehicles may exceed emission standards for oxides of nitrogen (nox) because of a loss of catalytic converter efficiency.
Engine 2026-06-18 · U67 Combo Rev11 · Warranty Program/Extension
emissions recall u67 - catalytic converter efficiency - dealer notification (revision 11)
Unknown Or Other 2025-08-15 · 9100653 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-06-12 · 104974 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-05-01 · 103774 · Service Bulletin/Repair Instructions
lamp - dome
Showing the 6 most recent of 181 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-18 · Service Brakes“my catalytic converter code keeps popping. there is a recall for the year of my car, but the 2.4l. i truly believe the 3.6l for 2016 dodge journeys should be added to this recall as i see all over online its a huge issue for that year make and model as well. abs module- the lights in my dash and code reader indicate a failing abs module. this is s…”
2026-09-29 · Power Train · 128,761 mi“the contact's wife owns a 2016 dodge journey. the vehicle lost power while depressing the accelerator pedal in the middle of an intersection and narrowly avoided being struck by an 18-wheeler. the check engine warning light and several other unknown warning lights were illuminated. the contact and his wife manually pushed the vehicle out of the int…”
2026-09-25 · Vehicle Speed Control“the abs light came on and the brake light came on plus the traction light is on. the car will not activate cruise control or the traction control either. we have no idea when it will completely stop working and causing an accident as a result. the problem has been identified as the abs brake module by integrity automotive in wylie texas. both auto…”
2026-09-01 · Seats:front Assembly:head Restraint · 145,490 mi“the contact owns a 2016 dodge journey. the contact stated that while the vehicle was parked, the driver’s side headrest exploded. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was approximately 145,490.…”
2026-07-29 · Back Over Prevention: Sensing System: Camera“an authorized dodge dealer replaced the original rearview backup camera under warranty in 2021 with mopar replacement part 56054158ag. the replacement camera later became inoperative, displaying a black or distorted image and eventually no usable rearview image when the vehicle is shifted into reverse. i later received an official fca us owner not…”
2026-07-23 · Visibility/Wiper“the rearview camera of my dodge journey, without warning, displayed an inverted screen in place of the rearview image. "a rearview image that is blank/black/blue or inverted reduces the driver's view of what is behind the vehicle, increasing the risk of a crash." i have received two safety recall letters from fca describing this exact issue, but th…”
2026-07-02 · Service Brakes, Hydraulic · 116,000 mi“the contact owns a 2016 dodge journey. the contact stated that while driving approximately 25-30 mph, the engine made an abnormally loud sound. the check engine and abs warning lights were illuminated. the contact stated that the failure had progressively worsened. the vehicle was taken to an independent mechanic, where it was determined that the e…”
2026-06-11 · Unknown Or Other“the vehicle has experienced multiple sudden and complete losses of power without warning, creating a serious safety hazard. on may 22, 2026, while driving toward a parking lot exit, the engine abruptly shut off and all electrical systems powered down. after approximately five minutes, the vehicle restarted and i was able to leave. the failed compon…”
2026-06-10 · Seats“headrest deployed and won't go bac in. the vehicle was just sitting in the driveway, when we ot in we noticed the headrest out.…”
2026-05-29 · Service Brakes“the 2012-2015 dodge journey was previously subject to an nhtsa recall for an electronic stability control module defect producing similar abs warning and brake-related symptoms. the 2016 model year was not included in that recall. other 2016 dodge journey owners have reported the same symptoms to consumer complaint databases and noted the gap in re…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.