2019 Dodge Journey problems, complaints & recalls
Most-reported problem areas: Back Over Prevention (13) · Electrical System (11) · Power Train (6)
🧭 Reliability snapshot
Compared against other Dodge Journey model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Back Over Prevention: Sensing System: Camera 2025-08-26 · campaign 25V552000 · 219,577 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Service bulletins (119)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-06-25 · 18-063-26 · Service Bulletin/Repair Instructions
flash: powertrain control module (pcm) updates customers must experience a malfunction indicator lamp (mil) illumination and the vehicle must exhibit/set one or more of the following diagnostic trouble codes (dtcs): ● p0420 - catalyst system efficiency below threshold bank 1. ● p0430 - catalyst syst
Structure:body 2025-12-03 · 108465 · Service Bulletin/Repair Instructions
camera – rear view
Engine 2025-10-21 · S2509000009 · Service Bulletin/Repair Instructions
engine oil leak
Unknown Or Other 2025-08-15 · 9100653 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-06-12 · 104974 · Service Bulletin/Repair Instructions
lamp - dome
Showing the 6 most recent of 119 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-02 · Air Bags · 💥 crash“the vehicle was involved in a collision. the airbags didn’t not deploy. the front of the vehicle is very smashed. …”
2026-09-29 · Power Train · 78,598 mi“the contact owns a 2019 dodge journey. the contact stated that while accelerating from a stop, the vehicle lost automotive power. the vehicle was restarted and then towed to an independent mechanic to be diagnosed. the contact was informed that the transmission failed and needed to be replaced. the vehicle was repaired. the failure mileage was 78,5…”
2026-08-16 · Electrical System“my rear view camera shows a black screen when the vehicle is put in reverse. it is not a fuse problem. that has been checked. i have resorted to “the old fashioned way” of looking behind either side when backing up. it’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working i don’t get the noise alerts…”
2026-08-14 · Unknown Or Other“i went to the dealership for the recall, and they said that they changed the camera. but that did not fix it. they told me it was a wiring issue or something in the radio. they did not fix the recall. they wanted me to pay for a diagnostic.…”
2026-08-14 · Unknown Or Other“every day when i backup my 2019 dodge journey i can not use my rear view mirror to safely backup ? why ? because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. how much longer will i have to wait for chrysler to rectify this safety hazard ? don't tell…”
2026-08-03 · Back Over Prevention · 55,000 mi“the contact owns a 2019 dodge journey. the contact stated that while reversing, the rear-view camera displayed a black screen. the vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. the contact was informed that the rear-view camera needed to be replaced. the vehicle was not repaired. the contact was inf…”
2026-08-03 · Electrical System“rearview mirror camera not working …”
2026-08-03 · Unknown Or Other“i recently received a safety recall in the mail from fiat chrysler automobiles stating that the rearview camera in my vehicle, a 2019 dodge journey crossroad, needed to be replaced, as they were found to be defective and in violation of the federal motor vehicle safety standard. i scheduled an appointment at my local dodge dealer, dayton andrews do…”
2026-08-01 · Electrical System“the backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. this is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. this issue happens at least half the time the car is put into reverse. this issue seems the same as rec…”
2026-07-30 · Unknown Or Other“this car is a 2019. the transmission was replaced when it was just one year old. the transmission is now needing to be replaced again. the transmission issue has also caused the drive shaft to need replacing as well. the flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. i believe these vehicles should …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.