2014 Dodge Journey problems, complaints & recalls
Most-reported problem areas: Service Brakes (61) · Engine (58) · Electrical System (39)
🧭 Reliability snapshot
Compared against other Dodge Journey model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
263 NHTSA complaints that reported an odometer reading.
Safety recalls (7)
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Equipment 2017-12-21 · campaign 17V824000 · 61,791 vehicles
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Air Bags:frontal 2017-07-07 · campaign 17V432000 · 363,480 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Steering:hydraulic Power Assist:hose, Piping, And Connections 2016-05-06 · campaign 16V273000 · 8,569 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Electronic Stability Control (Esc) 2015-10-19 · campaign 15V675000 · 275,187 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
Engine And Engine Cooling:engine 2015-07-07 · campaign 15V431000 · 145,379 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Equipment:other:labels 2014-11-07 · campaign 14V711000 · 667 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."
Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.
Service bulletins (214)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-06-18 · U67 Combo Rev11 · Warranty Program/Extension
emissions recall u67 - catalytic converter efficiency - dealer notification (revision 11)
Unknown Or Other 2025-08-15 · 9100653 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-06-12 · 104974 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-05-01 · 103774 · Service Bulletin/Repair Instructions
lamp - dome
Unknown Or Other 2025-04-02 · 103954 · Service Bulletin/Repair Instructions
actuator - a/c and heater
Showing the 6 most recent of 214 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-25 · Electrical System · 250,000 mi · 🔥 fire“the contact owns a 2014 dodge journey. the contact stated that while pulling into the workplace at 3 mph, smoke was coming from the middle of the hood. the vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. the fire was extinguished by the fire department. the contact stated that based on th…”
2026-09-20 · Seats:front Assembly:head Restraint“on saturday september 19, 2026, while driving my 2014, dodge journey without any warning. my driver's seat headset deployed. there was no impact or collision at the time of the incident. upon deployment of headrest hit my head…”
2026-09-16 · Power Train“the powertrain control module went out on my dodge and caused the car to be stuck in limp mode which could cause an accident if driving on the road…”
2026-09-10 · Unknown Or Other“won't start sometimes. this is because the brand new battery is slowly draining. yet nothing has been left on, no lights, doors all securely shut. nothing is left on that's visible anyway. left me stranded and had to get towed or jumped. the battery is brand new as i mentioned. afraid it's going to stall out on me and even not start up when i turn …”
2026-09-10 · Unknown Or Other“back hatch/door/trunk does not close and latch.this is dangerous because things could fly out. i find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get out of the vehicle. no button option on key fob to open the "truck" or hatch either. never had a vehicle without a release to open i…”
2026-08-31 · Seats:front Assembly:head Restraint“on friday, august 28, 2026, my wife entered our 2014 dodge journey and found that the drivers side head rest had burst open. the vehicle was parked in our driveway. thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. there was no warning from the vehicle that this would occur. we found onl…”
2026-08-17 · Back Over Prevention: Sensing System: Camera“rearview camera not working. i received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?…”
2026-07-29 · Seats:front Assembly:head Restraint · 73,000 mi“the contact owns a 2014 dodge journey. the contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. neither an independent mechanic nor a dealer was contracted. the vehicle was not taken to a dealer or an independent mechanic to be diagnosed. the vehicl…”
2026-06-12 · Service Brakes“the electronic brake control module: anti-lock brakes. this has caused the cruise control to stop working, the wheel sensors on the front to stop working. the speedometer (digital and gauge) to stop working and the engine light to stay on. this has been witness by an independent service center. the dash sensors would go on and off randomly. many…”
2026-06-11 · Vehicle Speed Control“car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when i get to a red light an…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.