2017 Dodge Journey problems, complaints & recalls
Most-reported problem areas: Power Train (20) · Electrical System (20) · Engine (18)
🧭 Reliability snapshot
Compared against other Dodge Journey model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
107 NHTSA complaints that reported an odometer reading.
Safety recalls (2)
Exterior Lighting 2022-09-29 · campaign 22V723000 · 83,453 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Fix: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Electrical System:software 2018-05-17 · campaign 18V332000 · 4,815,661 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmissi
Service bulletins (158)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-08-06 · Z98 Combo · Warranty Program/Extension
emission recall north america catalytic converter efficiency z98 symptom description about 68,312 of the above vehicles may exceed emission standards for oxides of nitrogen (nox) because of a loss of catalytic converter efficiency.
Unknown Or Other 2025-08-15 · 9100653 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Electrical System 2025-07-28 · 106241 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-06-12 · 104974 · Service Bulletin/Repair Instructions
lamp - dome
Electrical System 2025-05-01 · 103774 · Service Bulletin/Repair Instructions
lamp - dome
Unknown Or Other 2025-04-02 · 103954 · Service Bulletin/Repair Instructions
actuator - a/c and heater
Showing the 6 most recent of 158 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-22 · Fuel/Propulsion System“the vehicle experienced a premature catalytic converter failure directly related to the defect covered under manufacturer recall z98 (federal emissions: 2016-2017 jc 2.4l nox fail). prior to the recall being announced, the owner had the failed component replaced out-of-pocket using a legally compliant, epa-certified aftermarket part. fca/stellantis…”
2026-10-20 · Back Over Prevention: Sensing System: Camera“the backup camera on my 2017 dodge journey is displaying the image upside down. at times, it shows vertical lines, flickers or doesn’t turn on at all.…”
2026-10-20 · Service Brakes“the abs light control light and brake light are currently on. the issue is the abs control module. there are 1300 on order with zero in production.…”
2026-10-06 · Seats“the airbag in the passenger headrest has deployed …”
2026-10-04 · Seats:front Assembly:head Restraint“headrest popped open on passenger side and car hasn't been in accident since i have had it. also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.…”
2026-08-27 · Power Train“on the morning of august 26, 2026, my 2017 dodge journey 2.4l was brought to deland chrysler dodge jeep ram for federal safety emissions recall z98, which required updating the software calibration on the powertrain control module (pcm). the vehicle was scanned by the dealer at check-in (116,561 miles) and had zero transmission faults. the technici…”
2026-07-07 · Seats:front Assembly:head Restraint“while driving on a smooth paved road at normal speed, the active head restraint on the passenger seat suddenly deployed without any impact or collision. the headrest struck the passenger in the back of the head, causing pain and a potential injury. the vehicle did not experience a crash, bump, or sudden stop. after deployment, the headrest could no…”
2026-06-16 · Vehicle Speed Control · 90,000 mi“the contact owns a 2017 dodge journey. the contact stated that while driving approximately 60–70 mph, the traction control warning light illuminated. additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. the vehicle was driven to the shoulder of the roadway, and the vehicle was turned o…”
2026-06-07 · Power Train“had over 1300 miles until next oil change. car has no leaking issues. car ran out of oil completely and seized engine during camping trip. i use synthetic and both mileage/time were both way under than what was on my next oil change sticker... warranty says they won't cover it. so now i just have a shell of a car i cannot drive nor afford a new eng…”
2026-05-24 · Seat Belts“purchased vehicle from wildcat used cars in somerset, ky on [xxx]. took home and notified dealership of not having seatbelts in middle row. after having an inspection completed, found the srs system was disabled, airbags removed, knee airbag just stuffed back in. all cables and components unplugged, fuses missing to cause the system to not load up …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.