2010 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Electrical System (22) · Power Train (14) · Engine (14)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
101 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Electrical System 2013-05-07 · campaign 13V175000 · 295,345 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Fix: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Electrical System:ignition:module 2010-05-11 · campaign 10V200000 · 37,335 vehicles
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
Risk: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Equipment 2010-03-05 · campaign 10V085000 · 3,465 vehicles
Defect: CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.
Risk: REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic 2010-01-11 · campaign 10V009000 · 20,045 vehicles
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
Risk: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
Fix: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Service bulletins (56)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-08-15 · 9100645 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Power Train 2024-10-30 · 101232 · Service Bulletin/Repair Instructions
plate - planetary
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Electrical System:wiring 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Equipment:other:owners/Service/Other Manual 2023-07-27 · 9100196 · Service Bulletin/Repair Instructions
lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
Unknown Or Other 2022-04-02 · V51 · Service Bulletin/Repair Instructions
customer satisfaction notification v51 reprogram powertrain control module
Showing the 6 most recent of 56 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-18 · Unknown Or Other“airbag light, with dinging sound, comes on multiple times a day, stays on for a few minutes and goes off. battery is dead every tim i try to start my vehicle. when i shut off ignition, there is a series of loud clicks coming from the lower central instrument panel. the sound lasts for several minutes. it makes the same sound if i change the tempera…”
2024-08-25 · Air Bags“the air bag warning light came on after we got an oil change for our car.…”
2024-05-01 · Vehicle Speed Control:accelerator Pedal · 101,000 mi · 💥 crash“the contact owns a 2010 jeep grand cherokee. the contact stated that while driving at 8 mph through a parking area, the vehicle suddenly accelerated on its own. as a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with two light poles and a tree. the air bags did deploy. no warning lights were illuminated. the…”
2023-06-08 · Electrical System“the air bag light comes on every now and then. it happened in my previous jeep and is happening in my dad's chrysler sebring car as well. i seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from chrysler motors. …”
2022-06-20 · Engine“driving 2010 jeep grand cherokee with hemi engine on the freeway and the car lost engine power causing it to rapidly slow. was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. the mechanic stated that the car needed an entire new engine as there were issues with the tim…”
2022-01-03 · Unknown Or Other“i was driving to work and the light turned red and i went to press on my brakes and if they didn't budge at all even all my body weight on it i couldn't get it to stop i almost smashed into the person in front of me luckily i thought about the emergency break thinked heavens and that's still hardly stopped it…”
2021-08-11 · Electrical System:ignition · 227,000 mi“the contact owns a 2010 jeep grand cherokee. the contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. the contact stated that the check engine warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was informed of the failure and told the co…”
2020-12-29 · Electrical System · 150,000 mi“reference: nhtsa campaign number: 10v200000 while driving, if the vehicle goes over a bump in the road the key fob may fall out of the ignition module. while stationary, the key may be removed from the ignition switch (win module) prior to placing the shifter in park. this could result in the potential for unintended vehicle movement and could in…”
2020-12-09 · Electrical System · 108,000 mi“ignition module. key comes out when the vehicle is on while stopped or in motion. lights are not coming on the panel, turn signal not working, if the radio and air conditioner are working the lights go off inside and outside the vehicle. if they are off the internal lights do not work while driving and unsure if other cars can see actions of driver…”
2020-12-03 · Electrical System · 120,000 mi“when jeep is started after being parked. wont shift out of park. when ignition is turned off, engine continues to run even after key is removed. all other electric components turn off except for engine. safety release button was pushed to get jeep out of gear, but when put back in park, it gets stuck again. is there a recall on ignition switch or m…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.