2011 Jeep Grand Cherokee problems, complaints & recalls
Most-reported problem areas: Electrical System (415) · Service Brakes (255) · Fuel/Propulsion System (185)
🧭 Reliability snapshot
Compared against other Jeep Grand Cherokee model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
1,165 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Electrical System 2019-11-14 · campaign 19V813000 · 528,594 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recal
Service Brakes 2017-09-18 · campaign 17V572000 · 646,394 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Interior Lighting 2015-12-28 · campaign 15V879000 · 389,252 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Electrical System 2014-09-04 · campaign 14V530000 · 189,206 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Electrical System:wiring 2014-07-02 · campaign 14V391000 · 653,562 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Service Brakes 2014-04-01 · campaign 14V154000 · 646,498 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Service bulletins (197)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-09-10 · 9100897Rev1 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Suspension 2026-09-03 · 9100897 · Service Bulletin/Repair Instructions
qudra lift reman compressor excessive repairs on quadra lift reman compressors part numbers: 68041137af / r8572790aa / 68087233aa / 52124932ae / 52124934ae / 68064343ac purpose the star parts catalog has been updated to support component-level repair of the quadra-lift air suspension system. replace
Unknown Or Other 2025-08-15 · 9100645 · Service Bulletin/Repair Instructions
verify reman part number availability. order the "r" part number for all orders: warranty, mopar, customer pay and service contract. order "68" part number for new unsold units only.
Fuel/Propulsion System 2025-05-15 · 105038 · Service Bulletin/Repair Instructions
tube - fuel injector supply & gasket - none
Fuel/Propulsion System 2025-05-14 · 105039 · Service Bulletin/Repair Instructions
tube - fuel injector supply & gasket - none
Fuel/Propulsion System 2025-02-13 · 102812 · Service Bulletin/Repair Instructions
rail - fuel
Showing the 6 most recent of 197 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Service Brakes“i took my vehicle to vaden jeep on chatham parkway in savannah, ga for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. it have been over a year and i still have not received anythi g regarding my brake booster. also, the recall for the tpim for my make/model does not seem to be done. my vehic…”
2026-09-18 · Electrical System · 250,000 mi“the contact owns a 2011 jeep grand cherokee. the contact stated that while driving at a slow speed, the a/c unit started blowing warm air, with the battery, abs, and malfunction indicator warning lights illuminated. the vehicle stalled, and the contact to pulled over to the shoulder. upon inspection, there was extreme heat and a burning odor coming…”
2026-06-01 · Fuel/Propulsion System“the car shut off and i can’t get it back on it does not jump i tried replacing the alternator but that’s not it …”
2026-04-17 · Air Bags · 187,000 mi · 💥 crash“the contact owned a 2011 jeep grand cherokee. the contact stated that while driving 40-45 mph, the vehicle rear-ended another jeep vehicle stopped at the red light; however, the air bags failed to deploy. the contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. the windshield …”
2026-03-23 · Fuel/Propulsion System“car has died while driving 4 times in the last 3 years. complete loss of power while driving. lost of power steering, loss of brakes while driving. chrystler is saying recall was resolved by previous owner but it is still happening. extremely dangerous. i have paid out of pocket to replace the tipm (over $3000) and i was not told about the fuel pum…”
2026-03-09 · Fuel/Propulsion System“i had a recall for my 2011 jeep grand cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. this is what it was doing before they did the recall now it’s doing it again…”
2026-02-05 · Engine · 🔥 fire“on february 3, tuesday drove home from work. the battery light came on. i drove to autozone and they placed it on diagnostic reader. the diagnostic reader said that the battery had no charge. they told me i need a new battery. i replaced the battery. the next morning, i placed the jeep into auto start. so the jeep can warm up. when i went outside, …”
2026-02-01 · Suspension“my right side suspension has a hard time coming up and i can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but i have videos. the codes i get say malfunctional control u1403 and other ones …”
2026-01-27 · Vehicle Speed Control · 💥 crash“the vehicle accelerated on its own unable to control or stop the vehicle…”
2026-01-17 · Electrical System“started jeep and after driver info cycled through on dash, the battery warning light came on. battery had been replaced by local jeep dealer within last 12 months. contacted dealer, keller motors, while sitting in vehicle and made arrangements to drop off. drove 3 miles to town with light still on. then seat belt warning light came on and vehicle …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.