2012 Keystone Raptor problems, complaints & recalls
Most-reported problem areas: Tires (4) · Trailer Hardware: Storage Casters (1)
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 12-183 for the units that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 12-183 for the units that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this advisory 12-183 involves 2013-2014 raptor models that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door. without the baffle installed the bulkhead cover may exhibit temporary warping while the generator is in oper
What owners report
2017-07-15 · Tires · 3,000 mi“after only 3000 miles and 5 years of age two of these tires blew with seperation failures. 70 psi and no debris on the road. 65 mph cruise for about an hour. the tires were not hot. the 2012 raptor trailer sustained damage to the siding above the wheel well.…”
2014-09-11 · Tires“bought 2012 keystone alpine trailer with towmaxx tires size 235/80/16. approximately 3000 miles always check pressure had driver side blow out causing extensive damage and 40 miles later passenger side blow out causing more damage. had vehicle weighed and still way under load rating. complete tire tread separation. *tr…”
2013-12-13 · Tires · 7,509 mi“tire pressure on 2012 keystone raptor 300mp toy hauler, mfg. in 4/2012, was checked and adjusted and lug nuts torqued before trip. tires had 7,296 miles on them. rough road encountered on i-84 north south of hartford conn. right rear tire blew out causing $3832 in damage to the side of the trailer and trailer brake lights plus $215 for new tire. ti…”
2013-11-17 · Tires · 4,000 mi“towing my keystone raptor 310ts, in less then 4000 miles i have separated 3 power king towmax tires. two of them were on my last trip. only one of the three actually blew off the rim (destroying the rim). the first tire was adjusted and replaced by the tire mfg. the last two just happened but i think it is time to find a better quality tire and i'l…”
2012-02-27 · Trailer Hardware: Storage Casters“tl* the contact owns a 2012 keystone raptor coy hauler rv. the contact stated that while moving the trailer, the underbelly detached. the vehicle was then taken to an authorized dealer where they fastened the underbelly on tightly. the contact stated that the underbelly was not repaired correctly. the contact also stated that the slide out was loos…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.