2013 Keystone Raptor problems, complaints & recalls
Most-reported problem areas: Tires (3) · Wheels (2) · Electrical System (2)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 12-183 for the units that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 12-183 for the units that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door.
Equipment Adaptive/Mobility 2012-10-12 · 12-183 · Service Bulletin/Repair Instructions
this advisory 12-183 involves 2013-2014 raptor models that need a baffle installed to direct the heat expelled from the generator engine away from the bulkhead cover below the generator door. without the baffle installed the bulkhead cover may exhibit temporary warping while the generator is in oper
What owners report
2020-11-08 · Electrical System · 4,000 mi“i was in my rv at approximately 10am in the morning, at a campground. i noticed a smell of electrical burning in the living area of the rv. it was a cold morning, and had our electric fire place on at the time. we also had our heat strip in our roof top air conditioner on as well. the burning smell became stronger as the morning went on. i then beg…”
2020-11-04 · Electrical System · 5,000 mi · 🔥 fire“tl* the contact owns a 2013 keystone raptor 300 mp. the contact stated that while in the rv, an abnormal odor appeared. the contact opened the front compartment and noticed the wires were burned. the wires were located on the driver side the front under storage area. no dealer nor manufacturer was made aware of the failure. the contact mentioned nh…”
2017-07-17 · Structure:body · 5,000 mi“tire blew out causing 1,850.00 damage not counting new tire. november 2016 . next trip july 6 2017 had blow out 7 miles down the hwy second tire blew out causing extensive damage . tires are tow max235/80/16 . i had 5 new ones put on the ones that didn't bust are all knotted up like the belts are broke i saved the tires .*dt*jb…”
2016-08-15 · Wheels · 3,000 mi“while pulling my 2013 5th wheel keystone raptor on i-95 in virginia, i had the right rear tire explode. the tire was a goodyear 235/80/16 marathon tire that was no more than a year and 4 months old. the speed was between 65-70mph, and without warning heard a load explosion. i looked into the right mirror, and saw the tire disintegrating the right s…”
2016-03-21 · Tires:tread/Belt“tl* the contact owns a 2013 keystone raptor trailer equipped with trailer king (na) tires, size st235/80/r16 (na). while driving 65 mph, the rear driver side tire blew out and the tread separated without warning. the vehicle was taken to an independent mechanic who stated that all six tires were separating and needed to be replaced. the manufacture…”
2015-07-14 · Suspension · 6,000 mi“traveling west on 44 through missouri near st. james at 60-62 mph or 1650 rpm on diesel we heard a large boom and i noticed vibrations coming from the 5th wheel trailer. it's a toyhauler but we didn't have our toys with us! we had 2 bicycles to ride. also two light weight dog crates made of plastic in the back. i observed out the right mirror parts…”
2015-06-08 · Tires · 5,500 mi“tl* the contact owns a 2013 keystone raptor toyhauler trailer. the trailer was equipped with two power king towmax tires, size: lt235/80r16 e. while driving 60 mph on a highway, the front passenger side tire blew out with excessive force and the tread completely separated. the contact merged to the shoulder of the highway and replaced the tire. eig…”
2014-07-09 · Wheels · 3,000 mi“we had towmax str st 235-80r16,power king radial dot 83b5 gpb tires on our keystone raptor camper. while driving on i-95 n in georgia, we had a blowout. one tire was completely shredded, and it damaged the camper in the amount of $1470.21 we changed the tire and proceeded home. on inspecting the rest of the tires, we found a second tire with a …”
2014-06-18 · Tires · 6,000 mi“i was traveling east on i-20 in alabama towing my 2013 forest river xlr 300x12. the curb side rear tire (2 axles) disintegrated without warning, causing damage to the side of my trailer and to the rim. i installed the spare and limped home. i decided to replace all of the tires. when the street side front tire was inspected after removal, it sh…”
2013-09-23 · Tires · 5,100 mi“i blew 3 power king tow max st235/80-16e tires on my 2011 keystone 3912 lev raptor. the tires completely failed with the cap coming off in one piece. this happened with 3 of the 6 tires on 3 different occasions all of which occurred in april of this year. note: i feel all towed rv's should be required to have tires rated for over 75 mph or they sho…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.