2014 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Visibility (1) · Tires (1)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2015-02-23 · campaign 15V102000 · 5,390 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Fix: Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.
Equipment:recreational Vehicle/Trailer 2014-03-21 · campaign 14V136000 · 1,957 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2013-12-02 · 13-198 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 13-198 for the units manufactured with the the folding chair that may need additional support.
Equipment 2013-12-02 · 13-198 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 13-198 for the units manufactured with the the folding chair that may need additional support.
Equipment 2013-12-02 · 13-198 · Service Bulletin/Repair Instructions
this advisory 13-198 involves 2014 montana models in which it has been determined the folding chair may need additional support. using the chair without installing the brace may cause the chair to become unstable. this advisory explains how to install the additional support brace.
What owners report
2018-04-10 · Unknown Or Other“keystone rv fire extinguishers recall 17v-755, safety advisory 17-307. first alert fire extinguishers (br-260857) and (23605763). is there a problem with this extinguishers????…”
2016-12-13 · Tires“i have a 2014 montana fifth wheel trailer not yet three years old. i had a massive blow out on the front drivers side tire on 11/08/2016 on the interstate going 58mph. after going to the nearest les schwab dealer in napa idaho only to be told that all four tires were separating and needed to be replaced. this rig is less than three years old with a…”
2016-08-20 · Electrical System · 10,000 mi“my '14 montana had a defective dometic 9100 awning. recall #13e-019 dated 4-19-2013. the recall was done by keystone. now the motor has failed again and the awning will not roll up, making the use or movement of the rv impossible. a rv service person said the motor was bad, i called dometic and asked for help, they refused any help. this is the…”
2015-08-01 · Unknown Or Other · 5,000 mi“the latch to the rear emergency window broke. (i discovered this while opening the adjacent window for ventilation). this allows the window to flap open and closed (on its hinge) as you travel down the road. the window is for emergency exit so the latch has not been used and appears to have broken from metal fatigue. cheap part made with cheap alum…”
2015-03-23 · Structure“my rv has a set of folding steps for entry. there are 4 steps. the top left rivet is all but pulled out. they are unsafe for use, have a lot of flex when used and require the placement of concrete blocks under them to be used safely. keystone has a recall on quad steps. #15-224. my date of manufacture falls in the middle of the date range of …”
2015-03-07 · Visibility · 3,000 mi“within 3 months of purchasing a new keystone montana 5th wheel the rear fire emergency window latch broke. in order to continue using the 5th wheel the window had to be secured shut with wire ties. this emergency window is one of only three fire exits from the trailer. it is the only fire exit in the rear extra living quarters. it has been over…”
2015-03-06 · Latches/Locks/Linkages · 2,000 mi“while sitting still the rear emergency window latch broke. causing the window to open. allowing wind, rain, dirt, dust to enter the rv. i contacted keystone rv and asked for assistance. they replied they provided no retail customers parts assistance. i then contacted ron hoover rv, donna, tx. the parts manager has tried for over 10 months to o…”
2015-01-07 · Wheels · 7,500 mi“driving on interstate 8 in az traveling at 65 mph the right front tire blew out on my montana 5th wheel rv and damaged the side of the trailer. the tires had only about 7500 miles on them and they were goodyear marathon st235/80/r16. the trailer was not over loaded.these tires should last longer then that.i stopped in yuma, az and replaced all fou…”
2014-10-17 · Equipment Adaptive/Mobility · 3,000 mi“malfunction of an auto-leveling hydraulic jack. while in transit the left front jack extended nearly coming in contact with the roadway. if the jack would have come into contact with the roadway the consequences could have been catastrophic. i have had problems with the jacks since i first purchased the trailer. i have had the trailer jacks loo…”
2014-08-19 · Service Brakes“the electric brakes on my new 2014 keystone montana were not working! i purchased the trailer new in katy, tx and before pulling it back home to nevada an rv repair service in baytown, tx had torun new temporary wires from pin box to brakes?. the repair shop's finding was supply and ground wires shorted somewhere in underbelly?. the temporary wirin…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.