2021 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Structure (1) · Equipment (1)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment:appliance:oven/Stove/Cooktop 2024-03-27 · campaign 24V234000 · 10,894 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk: A circuit board that overheats increases the risk of a fire.
Fix: Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Tires:tread/Belt 2022-02-02 · campaign 22V048000 · 92 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2022 Raptor and 2021 Montana vehicles equipped with certain Sailun tires, size 235/80R16G. Due to a manufacturing issue, the tires may experience a belt separation.
Risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2024-01-17 · KSB-210122 · Service Bulletin/Repair Instructions
revision of ksb-210122. it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2023-11-29 · KSB-210122 V2 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Equipment:other:owners/Service/Other Manual 2023-06-05 · KSB-221025 V3 · Service Bulletin/Repair Instructions
revised repair instructions for ksb-221025 - this process describes how to inspect and add an end of line resistor (eol) to the in-command system that may be exhibiting erratic readings on hvac and/or lose communication with components. it has been determined the vehicles in this ksb population may
Structure 2022-03-24 · 210122 · Service Bulletin/Repair Instructions
it has been determined the units in this ksb population may develop sidewall cracks at both front slideouts. only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Structure 2021-02-24 · KSB-210218 · Service Bulletin/Repair Instructions
this is the inspection instructions for ksb-210218, inspection process sidewall cracks. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership p
Trailer Hitches:fifth Wheel Assembly 2021-02-23 · KSB-180328 V2 · Service Bulletin/Repair Instructions
this is the revised repair instructions for ksb-180328. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper and
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-03-07 · Structure:body“this unit experienced frame flex or frame failure. this frame was constructed by lippert and has failed causing broken welds, the body to shift and move causing visible stress cracks in the exterior of the body. the interior incident happened in december of 2022 and repairs were attempted in march 2023 only to happen again. this has resulted in the…”
2022-06-27 · Structure“the contact owns a 2021 keystone montana. the contact stated while her husband was towing the rv at 60 mph, a piece of the awning detached from the rv and was being dragged along the roadway. the driver was able to park on the side of the road to fully detach the awning piece completely. the contact took the rv to the local dealer, where it was dia…”
2022-06-08 · Unknown Or Other“there was a recall on a wiring harness underneath our slide, the mobile tech that came out that supposedly fixed it did not did not they sliced open the underbelly and put it back together with duct tape. this is not safe to have and nobody is responding to fix it.…”
2021-06-30 · Equipment“the contact owns a 2021 ram 2500 used for hauling a 2021 keystone montana 295 rl. the contact received notification of nhtsa campaign number: 21v368000 (equipment) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact was …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.