2017 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Tires (1) · Structure:body (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Structure 2019-01-17 · KSB-190116 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-190116. this process describes the repair where under certain conditions the dometic blizzard air conditioner may leak water into the living space of the rv through the ducting or the return air grill. the following procedure describes how to properly seal an
What owners report
2024-12-20 · Unknown Or Other“during normal use traveling on interstates and us highways my 5th wheel has developed structural issues which can be attributed to manufacturing defects. the frame produced by lippert has already come under scrutiny for substandard welds and is known across the industry by consumers but will not be properly addressed by the manufacturer. i contact…”
2022-03-04 · Unknown Or Other“sloppy assembly at the plant. the brace was installed too far from the grey holding tank and at an angle. the weight of the tank bent the frame member allowing the tank to fall out of its location. i called the factory they were zero help. if this tank full falls out of the coach while its going down the road someone could be killed. 39 gallons at …”
2021-10-05 · Equipment:appliance:microwave/Vent Hood · 🔥 fire“the contact owns a 2017 keystone montana equipped with a high pointe ec942kiw rv over-the-range convection microwave - 1.5 c/f. the contact stated that upon the start of the microwave, a spark emitted from the microwave. the contact immediately stopped that microwave and unplugged the microwave from the electrical unit. the contact also stated that…”
2019-06-08 · Unknown Or Other“when putting kitchen slide out on 2017 montana hc loud snapping noise. bolts sheared off. if this had happened when driving slide would of came out. contacted keystone, they stated it was our responcibility to check all bolts on unit. how can you check for bolts shearing off. vehicle was stationary at time. unit used 5 times only.…”
2018-03-13 · Unknown Or Other“cpsc: the side skirt panel became torn and was ready to dislodge while driving down the interstate. dt *js…”
2017-07-26 · Tires“tl* the contact owns a 2017 keystone montana equipped with trailer king tires, tire line: xt radial n/a, tire size: st235/80/r16 and dot number: add85hfst with a max load rating of 3,080 lbs at 80psi. the contact stated that the gross rating on the tires did not meet specifications per the manufacturer manual. the contact stated that each tire was…”
2017-07-06 · Structure:body · 30 mi“tl* the contact owns a 2017 keystone montana. the contact stated that the side curtains installed had sharp, protruding steel pieces coming out of them. the dealer and manufacturer were not notified of the failure. the failure mileage was approximately 30.…”
2017-05-09 · Service Brakes · 1 mi“the brake wiring was installed from the factory in such a manner that resulted in damaged insulation, disconnected wires and damaged parts. this created intermittent shorting, resulting in loss of all braking on the trailer.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.