2018 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Structure:body (4)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment 2019-02-26 · campaign 19V129000 · 1,535 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Fix: Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
Electrical System:wiring:fuses And Circuit Breakers 2018-05-14 · campaign 18V313000 · 313 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Keystone Montana fifth-wheel trailers. The switch for the slide-out room may not have circuit-protection.
Risk: Without circuit protection, if the slide-out switch wiring shorts to ground, there would be an increased risk of a fire.
Fix: Keystone will notify owners, and dealers will install a inline fuse for that circuit, free of charge. The recall began on June 5, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-320.
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-02-24 · KSB-210218 · Service Bulletin/Repair Instructions
this is the inspection instructions for ksb-210218, inspection process sidewall cracks. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership p
Trailer Hitches:fifth Wheel Assembly 2021-02-23 · KSB-180328 V2 · Service Bulletin/Repair Instructions
this is the revised repair instructions for ksb-180328. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper and
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Electrical System:wiring 2018-12-07 · 18-318 · Service Bulletin/Repair Instructions
this is the revised repair instructions for advisory 18-318. it has been determined that certain atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
Electrical System:wiring 2018-09-05 · 18-318 · Service Bulletin/Repair Instructions
this is the repair instructions for advisory 18-318. it has been determined that certain atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. this is the communication to the dealership regarding advisory 18-318
What owners report
2024-12-23 · Structure:body“the side wall became separated from the frame. there is a now cracks on the side wall and the interior has came apart. when hooking up the camper to the truck there is flex’s in the frame and potential for water intuition. …”
2023-09-20 · Unknown Or Other“this 5th wheel rv has a damaged chassis such as broken structural welds and bent or twisted and/or cracked frame members. most damage is in the pin box area and includes the structural members that support the house. damage extends rearward to the structure that connects the pin box frame to the main frame of the trailer.. i have had this damage a…”
2019-07-15 · Structure:body · 2,282 mi“tl* the contact owns a 2018 keystone montana. while driving 50 mph, the rv slide out was sliding out from the bottom, the side panel was detaching, and the wheel well started to bend, flap, and detach due to one screw popping out. in addition, the contact stated that the ground fault electrical and air condition system failed. the contact called rv…”
2018-11-16 · Structure:body · 3,000 mi“motor leaked oil causing roof to bubble.…”
2018-10-01 · Structure:body · 500 mi“on july 27, we were camping at koa. while setting up in a campsite, i had opened right side "basement" hatch which is 53"x43" with hinges along the top, when open the hatch or door is pushed up along the side the unit and held by two magnets. i felt it connect and let go, and turned and bent while reaching in for the front door mat, which was …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.