2019 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Structure (2)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Equipment 2019-02-26 · campaign 19V129000 · 1,535 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Fix: Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
Tires 2019-01-28 · campaign 19V058000 · 121 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Montana recreational trailers, models 3855BR and 3854BR. The adjustment bolt for the kitchen slide may be too long, allowing it to make contact with the tire while moving.
Risk: If the adjustment bolt contacts the tire, the tire may fail, increasing the risk of a crash.
Fix: Keystone had notified owners, and dealers will replace the adjustment bolt with a correct length adjustment bolt, and replace the dinette slide room adjustment mechanism, free of charge. The recall began on February 7, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-341.
Suspension:rear:axle:spindle 2018-11-30 · campaign 18V853000 · 169 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers. The axles may have defective welds on the spindles, potentially resulting in a spindle and wheel assembly detaching from the axle.
Risk: If the spindle or wheel assembly detaches from the axle, it can affect vehicle handling and increase the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the axle tag, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-342.
Service Brakes, Hydraulic:foundation Components:disc 2018-11-06 · campaign 18V785000 · 98 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers with the Legacy package. The fasteners that secure the disc brake assembly may fail.
Risk: If the fasteners fail, the trailer would lose all braking ability, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the brake disc mounting fasteners, free of charge. The recall began December 19, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-336.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-03-01 · KSB-200305 · Service Bulletin/Repair Instructions
attached are the updated repair instructions for ksb-200305. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
Structure 2021-02-24 · KSB-210218 · Service Bulletin/Repair Instructions
this is the inspection instructions for ksb-210218, inspection process sidewall cracks. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership p
Trailer Hitches:fifth Wheel Assembly 2021-02-23 · KSB-180328 V2 · Service Bulletin/Repair Instructions
this is the revised repair instructions for ksb-180328. the information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper and
Equipment 2020-05-12 · KSB-200305 · Service Bulletin/Repair Instructions
this process describes how to replace a furrion antenna head with a winegard 360 for over the air (ota) channels.
Exterior Lighting 2020-03-02 · CSC-200206 · Service Bulletin/Repair Instructions
this is a keystone customer satisfaction campaign. keystone rv has received a number of complaints about water accumulating (standing) inside the taillight(s) lens of certain 2019-2020 montana fifth wheels. keystone will replace the affected lights for units under warranty and for units up to six mo
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-30 · Structure“the contact owns a 2019 keystone montana. the contact stated while the rv was parked, the contact noticed that the side wall of the rv was bulging out. the contact stated that according to the technical service bulletins numbers: ksb210218 (inspection) and ksb180328v2 (repairs), the failure was well known. the rv was not diagnosed or repaired by an…”
2019-12-03 · Structure“2019 montana 5th wheel. consumer writes in regards to several safety complaints with vehicle. *ld the consumer stated there were two awning breakages, the moldings fell out,the stairs were poorly installed and the chairs fell apart, the nails in the window stick out. also, the heating/cooling unit, fireplace insert, and tv all have electrical is…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.