2014 Ram Promaster problems, complaints & recalls
Most-reported problem areas: Power Train (14) · Service Brakes (10) · Suspension (9)
🧭 Reliability snapshot
Compared against other Ram Promaster model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
51 NHTSA complaints that reported an odometer reading.
Safety recalls (13)
Power Train:automatic Transmission:lever And Linkage:column Shift 2020-10-15 · campaign 20V582000 · 20 vehicles
Defect: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power Train:automatic Transmission:lever And Linkage:column Shift 2020-01-23 · campaign 20V036000 · 222,207 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Seats 2019-04-29 · campaign 19V333000 · 544 vehicles
Defect: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats 2019-04-18 · campaign 19V313000 · 2,080 vehicles
Defect: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Equipment 2017-12-21 · campaign 17V824000 · 61,791 vehicles
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:other:labels 2017-04-25 · campaign 17V273000 · 113,896 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Electrical System:software 2016-04-28 · campaign 16E039000 · 2,291 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "L
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
Electrical System:software 2016-04-28 · campaign 16V253000 · 6,422 vehicles
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Tires:pressure Monitoring And Regulating Systems 2014-10-08 · campaign 14V633000 · 23,053 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be noti
Risk: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
Seats:front Assembly:head Restraint 2014-09-04 · campaign 14V533000 · 18,953 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
Risk: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
Exterior Lighting 2014-06-04 · campaign 14V294000 · 17,727 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Risk: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Fix: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, an
Vehicle Speed Control:accelerator Pedal 2014-02-04 · campaign 14V032000 · 7,935 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Risk: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
Fix: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2014-02-04 · campaign 14V034000 · 5,664 vehicles
Defect: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.
Risk: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.
Service bulletins (374)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-06-05 · S1623000028 REV.J · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-05-29 · S1623000028 REV.I · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Structure:body 2026-04-01 · S1623000028 REV.H · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Engine 2026-01-13 · 109614 · Service Bulletin/Repair Instructions
starter - engine
Engine 2026-01-08 · 109512 · Service Bulletin/Repair Instructions
starter - engine
Showing the 6 most recent of 374 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-12-24 · Power Train“my car will not reverse when put into reverse. no symptoms prior or any warning signs. car will roll backwards as if in neutral and the engine will rev to high rpm. engine codes p0792 and p0736 are present after issue arised. i have found another safety recall that describes my issue exactly with regards to 2019-2021 ram promasters. my car 2014 r…”
2025-07-18 · Power Train“2014 ram promaster traveling at approximately 10 miles an hour customer states felt like it ran over boulder vehicle then was towed to shop upon inspection. i found a transmission mount on the driver side completely disconnected. all bolts removed must have vibrate out huge safety issue caused damage to heater hoses cv axles transmission, oil pan a…”
2025-02-19 · Unknown Or Other“i was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in order to renew my ca registration. a smog cert was also needed for the renewal. i took my vehicle to mcpeeks dodge/ram for the recall on 10/24/24. on 11/21/24 i went to get my vehicle smog checked. the smog station said that i had passe…”
2024-08-29 · Power Train · 61,600 mi“the contact owns a 2014 ram promaster 1500. the contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. the contact stated that the vehicle would only drive in limp mode. the vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor,…”
2024-03-16 · Unknown Or Other“the compounder drum in the transmission exploded on me, while driving, nearly causing me to wreck. the 62te transmission used in many vehicles, but specifically the ram pro master master 2014 to 2021. there is a recall for the compounded drum that i am aware of at least in the 2019, but for some reason my van the 2014 with the same exact transmissi…”
2024-01-02 · Tires“the contact owns a 2014 ram promaster equipped with michelin tires, tire line: agilis crossclimate c-metric, tire size: 225/75/r16, dot number: (n/a). the contact received notification of nhtsa campaign number: 23t002000 (tires) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that …”
2023-09-20 · Engine“my 2014 ram promaster 2500 experienced a cooling fan seizure overheat that almost resulted in a fire similar to recall vb2 / nhtsa 19v-818 which only applies effects to 2015-2018 models. but clearly this same issue happened to me as the plastic shroud smoked and melted and would've started a fire if i hadn't noticed it starting up in the driveway. …”
2022-12-08 · Power Train“the contact owns a 2014 ram promaster 1500. the contact stated that while depressing the brake pedal, the vehicle would independently shift into neutral(n) without warning. the vehicle would resume normal operation upon restart. the dealer was notified about the failure, and he was informed that the vehicle was not under recall. the dealer offered …”
2022-11-25 · Fuel/Propulsion System“stalls when braking and when backing. fuel pump continues to run with engine off.…”
2021-12-15 · Power Train · 125,000 mi“the contact owns a 2014 ram promaster 3500. the contact stated while driving at slow speeds, the front-end locked up. the contact noticed that the gear shifter was in reverse. the engine was in the undercarriage. the vehicle was towed to the contact's residence. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.