2025 Ram Promaster problems, complaints & recalls
Most-reported problem areas: Steering (2) · Engine (2) · Latches/Locks/Linkages (1)
🧭 Reliability snapshot
Compared against other Ram Promaster model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Steering:electric Power Assist System 2026-09-29 · campaign 26V621000 · 265,512 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling:cooling System:radiator Assembly 2025-10-23 · campaign 25V720000 · 300,691 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
Electrical System:propulsion System:traction Motor:controller:software 2025-10-06 · campaign 25V665000 · 790 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) i
Back Over Prevention: Sensing System: Camera 2025-05-21 · campaign 25V330000 · 235,640 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Service bulletins (86)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-15 · 9100937 · Service Bulletin/Repair Instructions
intelligent power - pwr distri a/c blowing hot air or not working. a/c relay clutch not operating, dealers are unnecessary replacing pdcs. battery disconnection is required to reset pcm. please follow sol s2624000004.
Structure:body 2026-10-15 · 9100948 · Service Bulletin/Repair Instructions
quad halogen headlamp assy for inoperative park/turn signal bulbs on vf halogen headlamps, if the bulb is burned out or inoperative, replace the bulb with a toshiba (w28/8w / 7444na) bulb exclusively. if the socket is melted, replace both the bulb and socket. do not use aftermarket bulbs.
Steering 2026-09-29 · 114732 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114731 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114728 · Service Bulletin/Repair Instructions
wiring - jumper
Steering 2026-09-29 · 114727 · Service Bulletin/Repair Instructions
wiring - jumper
Showing the 6 most recent of 86 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-30 · Engine“the check-engine light came on my 2nd day of ownership (less than 100 miles driven by me, but 2032 miles on it when purchased new - rv conversion from entegra coach through lamesa rv), on october 5, 2025. after diagnosis at a ram dealership (larry miller dodge ram in tucson az), they identified the code was misfire on cylinder 6, which caused low …”
2026-06-11 · Steering“whenever i was driving on the highway at 80mph it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. goin this fast and having that happen is a major safety issue. after this happened the steering felt all over the place like i was fl…”
2026-04-13 · Steering“plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.…”
2026-03-31 · Unknown Or Other“office of defects investigation national highway traffic safety administration 1200 new jersey avenue se washington, dc 20590 re: safety defect complaint — ram promaster (2018–2025) — cowl water intrusion into engine compartment to whom it may concern, i am writing to formally report what i believe to be a serious, systemic, and unresolved desig…”
2025-11-06 · Engine“check engine light came on the 2nd day i owned it. the van was converted to an entegra ethos class b rv by entegra/jayco, and had over 2000 miles in it when i bought it (new 2026) from la mesa rv in tucson az on oct 4, 2025, after they transferred it from the phoenix la mesa rv location. after checking the engine light code with an auto parts s…”
2025-08-07 · Latches/Locks/Linkages · 600 mi“the contact owns a 2025 ram promaster 3500. the contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. the contact stated that the failure was intermittent. the cause of the failure was not yet determined. the local dealer and manufacturer were not yet noti…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.