2024 Ram Promaster problems, complaints & recalls
Most-reported problem areas: Steering (2) · Forward Collision Avoidance: Adaptive Cruise Control (2) · Engine (2)
🧭 Reliability snapshot
Compared against other Ram Promaster model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Steering:electric Power Assist System 2026-09-29 · campaign 26V621000 · 265,512 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling:cooling System:radiator Assembly 2025-10-23 · campaign 25V720000 · 300,691 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
Electrical System:propulsion System:traction Motor:controller:software 2025-10-06 · campaign 25V665000 · 790 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) i
Back Over Prevention: Sensing System: Camera 2025-05-21 · campaign 25V330000 · 235,640 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Structure:body:door 2024-06-06 · campaign 24V416000 · 266 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Service bulletins (125)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-15 · 9100937 · Service Bulletin/Repair Instructions
intelligent power - pwr distri a/c blowing hot air or not working. a/c relay clutch not operating, dealers are unnecessary replacing pdcs. battery disconnection is required to reset pcm. please follow sol s2624000004.
Structure:body 2026-10-15 · 9100948 · Service Bulletin/Repair Instructions
quad halogen headlamp assy for inoperative park/turn signal bulbs on vf halogen headlamps, if the bulb is burned out or inoperative, replace the bulb with a toshiba (w28/8w / 7444na) bulb exclusively. if the socket is melted, replace both the bulb and socket. do not use aftermarket bulbs.
Steering 2026-09-29 · 114732 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114731 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114728 · Service Bulletin/Repair Instructions
wiring - jumper
Steering 2026-09-29 · 114727 · Service Bulletin/Repair Instructions
wiring - jumper
Showing the 6 most recent of 125 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-18 · Lane Departure: Warning“i feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.i have reported this to my ram service center in shakopee, mn multiple times. they stated that there was nothing they could do abo…”
2026-06-18 · Steering“elections power steering failed and could not steer . corrosion on plugs ram had to replace every part of power stering…”
2026-06-11 · Unknown Or Other“i need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. i heard that stellantis (fcs usa) had said that these vehicles that were outfitted for private use were not under …”
2026-06-02 · Engine · 🔥 fire“the vehicle experienced a thermal event that was caused by a defective fan motor. the vehicle has been inspected by stellantis and a third party investigator. report attached …”
2026-05-07 · Forward Collision Avoidance: Adaptive Cruise Control“adaptive cruise control (acc) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. this failure happens at completely random times and last for hours to days and then randomly starts working again. this began happening after purchase in 2024 and was first sent into the dealership f…”
2026-04-10 · Steering · 40,000 mi“the contact owns a 2024 ram promaster 2500. the contact stated that while driving at 30-35 mph, the steering wheel was difficult to turn to the right direction. the contact stated that the power steering failed to function as designed. no warning lights were illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired.…”
2026-03-24 · Engine“vehicle is overheating without gauges showing a problem. had a mechanic check it out and the cooling fans are not working. i have seen there is a recall for this problem, but my vin is not listed. this is a known problem, but ram needs to widen their scope of vehicles that are affected by this fire risk. …”
2026-03-16 · Electrical System“on 3 separate occasions between august 20 2025 to october 1 2025 and on one occasion in january 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. at that moment there was no information displayed on the dash at all. after approximately 10 second…”
2026-02-23 · Visibility:rearview Mirrors/Devices:exterior“the contact's son owns a 2024 ram promaster 2500. while the owner was driving approximately 55-60 mph, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. the vehicle was not diagnosed or repaired. the dealer and the manufacturer were not notified of the failure. the failure mileage was…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.