2022 Ram Promaster problems, complaints & recalls
Most-reported problem areas: Steering (22) · Service Brakes (7) · Vehicle Speed Control (6)
🧭 Reliability snapshot
Compared against other Ram Promaster model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (9)
Steering:electric Power Assist System 2026-09-29 · campaign 26V621000 · 265,512 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-17 · campaign 25V876000 · 86 vehicles
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine And Engine Cooling:cooling System:radiator Assembly 2025-10-23 · campaign 25V720000 · 300,691 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners
Back Over Prevention: Sensing System: Camera 2025-05-21 · campaign 25V330000 · 235,640 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Back Over Prevention: Sensing System: Camera 2024-06-13 · campaign 24V436000 · 1,033,433 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Structure:body:door 2024-06-06 · campaign 24V416000 · 266 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Exterior Lighting 2024-03-14 · campaign 24V197000 · 12,375 vehicles
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Fix: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Seat Belts:front:buckle Assembly 2024-02-22 · campaign 24V129000 · 27,744 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Back Over Prevention: Sensing System: Camera 2022-12-22 · campaign 22V947000 · 38 vehicles
Defect: Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
Service bulletins (243)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-29 · 114732 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114731 · Service Bulletin/Repair Instructions
wiring - body left and wiring - chassis
Steering 2026-09-29 · 114728 · Service Bulletin/Repair Instructions
wiring - jumper
Steering 2026-09-29 · 114727 · Service Bulletin/Repair Instructions
wiring - jumper
Electrical System 2026-06-17 · S268A000014 · Service Bulletin/Repair Instructions
radio/etm is adding approximately 27ma draw to vehicle when in logistics mode
Structure:body 2026-06-12 · S1623000028 Rev. K · Service Bulletin/Repair Instructions
outside power fold rearview mirror noise or loose at pivot. mirror contacts door window glass in the folded position.
Showing the 6 most recent of 243 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-21 · Steering“complete loss of electric power steering assist while driving. on[xxx] in austin, tx, the power steering began acting up at approximately 45 mph, then fully gave out at about 10 mph while parking, and i could no longer steer the vehicle. no crash or injury occurred, but losing steering at road speed put me and others at serious risk of a crash. pr…”
2026-10-08 · Structure:body“since new the roof has leaked water. brought to dealer two times. both times they put type of sealer that only workd for a few months then the second just a few days. the sealer they used second time was white (our vehicale is blue) .had to bring to a body shop to repair and pay out of pocket. we had issues not being able to turn off the engine wi…”
2026-10-03 · Steering“as i was turning into traffic from a stop, the power steering failed to work. i did not have strength to turn the steering wheel and needed someone else to drive it. there were no warnings prior to the failure, but as it failed, several items flashed. i am waiting for more information from the service center/dealer. although it seemed that the pow…”
2026-09-30 · Steering · 41,000 mi“the contact owns a 2022 ram promaster 1500. the contact stated that while driving and turning the steering wheel, the steering wheel became stuck in the position turned. after restarting the vehicle, the failure was self-corrected. the contact stated that the failure occurred while driving and turning in either direction and while driving forward o…”
2026-09-15 · Steering“i bought a new dodge ram 3500 cargo van in 2022. the van currently has 48,000 miles and the steering started violently pulling, almost causing a wreck on a couple of occasions. i took into the dealership and they said the wiring harness for the steering rack is bad and not under warranty. this is a manufacturer defect, looking online there are hund…”
2026-09-04 · Steering“we had the battery die about 2 weeks ago. we replaced that. then this week the power steering just went out. the vehicle has no power steering. the mechanic "thinks" the power steering control module is bad but he cannot be sure till he replces it. …”
2026-09-04 · Engine“i am submitting a safety complaint regarding my 2022 ram 3500/thor class b rv, vin [xxx], with only approximately 6,858 miles, which i brought to a dealer in the inland empire for recall [xxx]. before taking my truck to the dealer, there was no known coolant leak. the vehicle was in good condition and operating normally. i left the truck with the d…”
2026-08-28 · Steering · 11,500 mi“the contact owns a 2022 ram promaster 1500. the contact stated while reversing, the steering wheel failed to turn in the intended direction and jerked, the forward collision avoidance warning light illuminated, and the transmission failed to shift into reverse(r) or neutral(n). several unknown warning lights later illuminated. the contact stated t…”
2026-08-17 · Steering“intermittent 'service power steering' and lanesense warnings first appeared in may 2026. repair shop found diagnostic trouble code c1593-49 - steering torque sensor circuit/internal electronic failure. the repair shop found water intrusion and corrosion at steering electrical connector(s). cleaning did not resolve the fault. diagnosis: internal ste…”
2026-08-14 · Structure:body“component/system: structure – cowl / air intake / engine issue: water intrusion through cowl leading to intake flooding and engine hydrolock summary of the defect the vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. the seal between the two cowl sections failed, allowing rainwater to…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.