2015 Jayco Travel Trailer White Hawk problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Tires (1) · Structure (1)
Safety recalls (2)
Equipment 2017-11-21 · campaign 17V746000 · 49,563 vehicles
Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Tires 2014-07-31 · campaign 14V468000 · 163 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2014-2015 White Hawk Summit 27RBOK travel trailers manufactured November 12, 2013, through July 10, 2014. One of the tires may rub against the outrigger while making sharp turns.
Risk: A tire that rubs against the outrigger may result in premature wear of the tire or tire failure, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will inspect the outrigger and position it correctly if necessary, free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Equipment:electrical:radio/Tape Deck/Cd Etc. 2015-09-01 · TSB-15-011 · Service Bulletin/Repair Instructions
jayco: tsb contains a dealer's notification letter. select document search button below. certain model rvs need to have a new stereo installed due to capacitor being defective. model 2016 travel trailer. *pe
What owners report
2016-07-05 · Wheels · 700 mi“while driving down the highway after making a sharp turn the tire rubbed against the outrigger resulting in premature wear of the tire and caused the fender fall off the trailer. the tire is damaged beyond repair and increased the risk of a crash.…”
2015-06-09 · Structure · 230 mi“tl* the contact owns a 2015 jayco white hawk. the contact stated that while attempting to obtain an object from the bed, the murphy bed independently folded closed causing the contact to become trapped inside the bed for approximately one hour. the contact sustained a hip and ankle injury that required medical attention. the vehicle was taken to th…”
2015-04-17 · Tires“traveling 65 mph southbound on i-59 near exit 63 outside hattiesburg, ms, towmax st235/80r16 tire failure by blowout. tire mounted on a 2015 jayco pinnacle 38flfs fifth wheel rv trailer at the right rear. tires have less than 4,000 miles. tireminder tpms used and no overheating or over pressure registered. tires were at 80 lbs cold. shredded t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.