2017 Jayco Travel Trailer White Hawk problems, complaints & recalls
Most-reported problem areas: Wheels (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Interior Lighting 2017-05-01 · campaign 17V290000 · 13,049 vehicles
Defect: Jayco Inc. (Jayco) is recalling certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. The LED ceiling lights may produce excessive heat.
Risk: The excessive heat from the LED ceiling lights may increase the risk of a fire.
Fix: Jayco will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.
Electrical System: Integrated Trailer Brake Control 2016-07-27 · campaign 16V560000 · 3,085 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Electrical System 2019-05-01 · 19-011 · Service Bulletin/Repair Instructions
front docking light switch at front of trailer may stick and rubber boot may melt - replace switch
Engine And Engine Cooling 2016-12-01 · 16-040 · Service Bulletin/Repair Instructions
sanicon motor circuit was wired in series with 20amp main slide out circuit breaker which causes the circuit breaker to trip - to delete the nusiance, removing from the 20amp and routing to 30amp circuit breaker, which is required for the sanicon motor.
Equipment Adaptive/Mobility 2016-11-01 · 16-029 · Service Bulletin/Repair Instructions
the initial jack crank handle supplied with trailers built with electric tonque jacks and a bike rack installed is too short and can not be used unless the bike rack is removed.. jayco provided longer crank handle for all units.
Equipment 2016-08-01 · 16-020Rtl · Service Bulletin/Repair Instructions
lci jack-it bike rack replacement.
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-08-17 · Unknown Or Other · 2,500 mi“trailer has been used less than 10 times since new; so far, twice into shop for heater..mounts came loose and heater fell over, second time for thermal switch. now in shop for main slide out to replace gear box ($700). magnet on right forward wheel was never installed properly it had no retaining clips and was floating in the drum ($275). kitche…”
2018-11-28 · Wheels · 4,000 mi“vehicle with approx 4000 miles since new suffered a blow out on driver side front tire while in motion, traveling straight ahead. the incident occurred on a heavily traveled highway during heavy holiday traffic. this almost new travel trailer was delivered with provider st205 75r14 tires "made in china." this low mileage tire failure occurred in he…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.