2021 Jayco Travel Trailer White Hawk problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-09-02 · campaign 21V685000 · 29,825 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:service Panel 2021-06-15 · campaign 21V449000 · 43 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021 White Hawk travel trailers. The metallic electrical boxes may not be grounded.
Risk: An ungrounded metallic electrical box can cause an electrical shock, increasing the risk of injury.
Fix: Dealers will install a bare copper grounding conductor to the metallic electrical box, free of charge. Owner notification letters were mailed July 27, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901568.
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-06-04 · campaign 21V425000 · 87,649 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2022-07-21 · TSB 22-060 · Service Bulletin/Repair Instructions
black tank flush installed incorrectly. instructions on how to inspect and properly install black tank flush.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2022-02-22 · SRP 22-046 · Service Bulletin/Repair Instructions
instructions for resetting leveling system âzero pointâ
Structure 2021-08-25 · SRP 21-028 · Service Bulletin/Repair Instructions
standard repair procedure - overhead bunk rail support securement.
Equipment:appliance:air Conditioner 2021-07-01 · TSB 21-019 · Service Bulletin/Repair Instructions
the air conditioner ducting may be blocked with foil tape which will not allow for proper airflow to the air conditioning vents in the ceiling. remedy: remove the foil tape at both duct openings to allow airflow to move through ducting.
Electrical System 2021-04-16 · SRP 20-027 · Service Bulletin/Repair Instructions
jay command thermostat installed incorrectly which presents fault codes on display panel and/or the phone app
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.