2015 Thor Motor Coach Outlaw problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1)
Safety recalls (5)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield Wiper/Washer 2017-09-07 · campaign 17V555000 · 1,105 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield Wiper/Washer 2017-03-13 · campaign 17V162000 · 8,617 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Equipment:recreational Vehicle/Trailer 2014-05-20 · campaign 14V267000 · 34 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Outlaw 29H motorcoaches manufactured January 13, 2014, through April 25, 2014. In the affected vehicles, the generator exhaust may be routed too close to the onboard propane storage tank without the necessary heat shielding. Additionally, the generator exhaust ends underneath a slide-out room.
Risk: Due to the exhaust's proximity and the lack of heat shielding, the hot exhaust piping could heat the propane tank and cause it to expand and vent off any build up of pressure, increasing the risk of a fire. The exhaust exiting below a slide out room may cause carbon monoxide to enter the vehicle, increasing the risk of asphyxiation.
Fix: Thor will notify owners, and dealers and replace the existing generator exhaust pipe with a new pipe that has a different routing, free of charge. The recall began on June 27, 2014. Owners may contact Thor customer service at 1-877-500-1020. Thor's recall number for this campaign is RC000089.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
Equipment:other:owners/Service/Other Manual 2014-04-16 · TIB 14-006 04161 · Service Bulletin/Repair Instructions
the bulletin provides instructions to properly place the garage sofa strap brackets to prevent them from pulling out and the sofa to open.
What owners report
2022-09-07 · Visibility/Wiper“the passenger wiper stopped syncing with the driver-side wiper and eventually broke and fell off. i was told by thor customer service on september 7th, 2022 that my vin number did not have any active recalls by the nhtsa, including recall rc000146 on my 2015 thor outlaw class a motorhome. i believe it should be covered under the recall for repair…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.