2021 Thor Motor Coach Outlaw problems, complaints & recalls
Most-reported problem areas: Structure:body (2)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2021-07-08 · campaign 21V522000 · 521 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train:automatic Transmission:internal:bearings/Bushings 2021-05-19 · RC000219SADealer · Service Bulletin/Repair Instructions
on your vehicle, the rear axle may contain an inadequate volume of lubricating oil. an inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. bearing seizure may lead to rear axle or driveshaft failure. a rear axle or driveshaft fai
Engine And Engine Cooling 2021-02-18 · RC000212SAOwner · Service Bulletin/Repair Instructions
on your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. in addition, vehicles built on a ford chassis may have higher engine compartment temperatures during certain idle conditions. this may result in elevated tempera
What owners report
2023-04-09 · Structure:body“the wall has separated from both sides of the unit. as well as the roof is leaking water. the unit has been sent to the manufacturer and dealer over 15 times. …”
2023-04-09 · Structure:body“the roof/ window leaks creating rot in floor and wall operation. has been to manufacture as well as dealer to many times. 10 plus times.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.