2018 Thor Motor Coach Outlaw problems, complaints & recalls
Most-reported problem areas: Structure:body (3) · Visibility:glass, Side/Rear (1) · Structure:frame And Members (1)
Safety recalls (6)
Visibility 2018-11-16 · campaign 18V812000 · 1,485 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2019 Thor Challenger, Miramar, and Outlaw motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Risk: If the windshield roller shade unrolls while driving, it could block the driver's visibility, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install a fastener to ensure the motor will not allow the shade to roll down during while driving. The recall began January 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000165.
Electrical System 2018-08-29 · campaign 18V572000 · 138 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw motorhomes, model 29J. The 12V wiring for the coach may have been improperly wired to the battery instead of wired through a circuit breaker.
Risk: In the event of an electrical short circuit, the unprotected circuit can increase the risk of a fire.
Fix: TMC will notify owners, and dealers will correct the circuit's wiring, free of charge. The recall began October 9, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000160.
Visibility 2018-07-19 · campaign 18V482000 · 119 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Thor Outlaw motorhomes, model 29J. These vehicles were manufactured without the rear reflex reflectors, which can make the vehicle less visible to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Missing rear reflex reflectors can make the vehicle less visible to other drivers, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install the missing reflectors, free of charge. The recall began on August 16, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC0000157.
Seat Belts: Rear/Other:buckle Assembly 2018-02-19 · campaign 18V120000 · 65 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2019 Outlaw recreational vehicles, model 29J. The sofa seat belt bracket may not meet the strength requirements and may not adequately restrain an occupant in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Risk: If the bracket does not meet the strength requirements, the anchorage may fail in the event of a crash, increasing the risk of injury.
Fix: TMC will notify owners, and dealers will install a new bracket, free of charge. The recall began on April 4, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000151.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Electrical System 2017-06-15 · campaign 17V381000 · 38 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain 2018 Outlaw 29H motorhomes. The affected vehicles were built incorrectly with a 15 amp fuse for the awning light instead of a 2 amp fuse.
Risk: If the awning light circuit short circuits, the incorrect fuse may increase the risk of a fire.
Fix: TMC will notify owners, and dealers will replace the 15 amp fuse with a 2 amp fuse, free of charge. The recall began on August 9, 2017. Owner's may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000143.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2026-01-26 · Visibility:glass, Side/Rear“windows have detached from adhesive and the window does not shut or seal. there is a recall on the windows for this problem but when i put my vin number in here it does not come up as a recall.…”
2025-05-19 · Unknown Or Other“lippert tow hitch (part#360231) failure - hitch is known to shear off of rig when towing. …”
2022-03-31 · Structure:body“the coach has a know design flaw its in the what the walls are attached to the flooring of the coach....the design was under spec'ed (9) 3" screws over a 55" span approx 9-10" apart) and the hardware used was put under excessive force causing the screws used to hold the walls in place and attached to the floor to sheer and break causing the walls t…”
2022-03-14 · Structure:frame And Members · 4,000 mi“the contact owns a 2018 thor outlaw rv. the contact stated while driving approximately 55 mph, the chassis was rattling and shaking. the contact pulled off the road safely. the contact stated no warning light was illuminated. the contact took the vehicle to the local dealer, where it was not diagnosed or repaired for the chassis failure. the manufa…”
2021-12-12 · Steering“it seems that thor did not install the proper amount of wall screws to the floor. this is causing wall separation the causing the dash to come loose from the walls and cause the steering column to be unstable this is a high rate of failure on these units on the thor outlaw toy hauler models …”
2019-07-11 · Structure:body · 15,000 mi“tl* the contact owns a 2018 thor outlaw 37rb. the contact stated that the body of the vehicle separated from the floor of the chassis. additionally, there were cracks on the center rear and both sides of the front and rear of the vehicle. the contact called camping world of syracuse at 888-803-3193 (located at 7030 interstate island rd, syracuse, n…”
2018-04-03 · Structure:body“tl* the contact owns a 2018 thor outlaw. the contact experienced several electrical failures with the vehicle. the contact stated that the vehicle stalled and there were failures with the sink and drain. also, six of the twelve bolts were stripped. the dealer (motor home specialist, 5411 s interstate 35 w, alvarado, tx 76009, (817) 790-7771) who so…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.