2002 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Equipment:recreational Vehicle/Trailer (3) · Trailer Hitches (1) · Suspension (1)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment 2010-10-27 · campaign 10V521000 · 5,633 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
What owners report
2010-10-06 · Equipment:recreational Vehicle/Trailer · 🔥 fire“2002 keystone montana. consumer writes regarding defective domestic refrigerator and recall notice. *tgw the consumer stated the rv caught on fire due to the defective refrigerator. the consumer stated he never received a recall notice. the consumer was informed that a recall notice had been sent to his residence. however, the consumer stated he …”
2009-05-27 · Structure“i have a 2002 keystone montana fifth wheel rv. last year i took it in the shop because my slideout was moving when it was hooked to the tow vehicle. long story short, it has been in the shop four times and their are still problems with the frame. the problem is the welds keep breaking on the frame. the shop told me i was lucky, that with the way th…”
2009-01-07 · Trailer Hitches · 3,000 mi“tl*the contact owns a 2002 keystone montana. the contact stated that the fiber glass had a crack caused by the flexing of the hitch, which could not support the trailer. he has experienced multiple failures with the hydraulic and stated that the vehicle was designed poorly. the manufacturer stated that the vehicle was out of warranty and could n…”
2008-07-29 · Suspension · 3,000 mi“tl*the contact owns a 2002 keystone montana, model number 2955rl. the axle has a defect that is wearing the tires. in october of 2007, the contact placed new tires on the trailer. in january of 2008, the tires had to be replaced. he will take the trailer to the dealer for a diagnosis. the current and failure mileages were 3,000. …”
2008-05-09 · Equipment:recreational Vehicle/Trailer“tl*the contact owns a dometic refrigerator, model rm2852. the contact received a recall notice for nhtsa campaign id number 06e076000 (equipment:recreational vehicle) on march 11, 2008. the noticed indicated the risk of a potential fire hazard. he took the vehicle to the dealer to have the recall repair performed in april of 2008; however, the d…”
2007-07-05 · Steering:linkages:knuckle:spindle:arm“spindle bent, causing brakes to stick. had to replace axle. did have an axle. *ak…”
2007-06-04 · Equipment:recreational Vehicle/Trailer“tl*the contact owns a dometic refrigerator, model rm2852. the refrigerator was serviced for nhtsa recall # 06e076000 (equipment:recreational vehicle). the vehicle was taken to the dealer for the repair who charged $149.33 for labor. the work order specifically stated, "performed recall work" and no other work was authorized. the purchase date w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.