2004 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Tires (14) · Tires:tread/Belt (4) · Equipment:recreational Vehicle/Trailer (4)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners report
2016-11-04 · Equipment · 🔥 fire“tl* the contact owns a 2004 keystone cougar fifth wheel equipped with a dometic refrigerator. the contact stated that the refrigerator caught fire. the fire extinguished independently. there were no injuries and a police report was not filed. a technician diagnosed that the refrigerator needed to be replaced and serviced per nhtsa campaign numbers:…”
2015-03-09 · Equipment:recreational Vehicle/Trailer“i have a 2004 keystone travel trailer. the refrigerator has a recall from dometic. the recall is to prevent fires if the refrigerator leaks flammable coolant into the propane flame. my cooler has started to leak and is no longer safe to use. dometic will not replace the faulty cooler. their solution to the problem (leaking coolers) is to install a …”
2010-06-06 · Equipment:recreational Vehicle/Trailer“dometic refrigerator model# rm2662. *tr…”
2009-08-01 · Tires · 80 mi“multiple tire blow outs less than 5000 miles with the first one, less than 80 miles with the replacement (spare never used always maintained) which then caused a third tire to strip. all of this within one trip with our rv that is just 5yrs old. we purchased it brand new and since he was a truck driver, he always did inspections before each trip …”
2009-06-30 · Tires“i have a 2004 keystone cougar 31qbhs travel trailer. i bought it used about 2 years ago. it had new tires on it when i bought it. on our second trip out (i check air pressure before leaving each time) i blew a tire. it has the discount tire - carlisle maxxus trailer tire - heaviest rated trailer tire i could get from them) it blew a tire within 45 …”
2009-03-25 · Equipment:recreational Vehicle/Trailer“own 2004 keystone / cougar 5 th wheel camper, it has a dometic refrigatorthat has been recalled. model #rm2652 s/n 32103795. this unit can have fatigue crack in the boiler tube which can cause a fire. they want to install a partial fix to the unit. they do not want to fix the boiler tube if it is out of the warranty. i just got the recall notice i…”
2008-05-12 · Tires · 7,000 mi“faulty shackles and 2 bent axles on 2004 keystone cougar fifth wheel caused tires excessive wear to core. one tire blew out. less than 7000 long distance miles on camper. weight was 2000 lbs under limit of 10,000 lbs. keystone claims no recall and no responsibility, with no explanation as to why this would occur. others like us are expressing safet…”
2007-11-30 · Tires“while driving on i26 w, " mission" tire blowup on our rv causing an expensive damage to out 5th wheel. do to relatively low speed and where it happened there was no serious accident or injuries. the tires on the rv are properly inflated and new with only 2500 on them. *tr…”
2007-09-06 · Tires:tread/Belt“2004 cougar 5th wheel had tire separation. customer states that the tire separation has occurred on two occasions. contact states her husband could control the vehicle when it happened while he was driving. *kb the second tire failure resulted in damage to the under carriage of the rv. on both tires, the tread pulled away from the tire which cau…”
2007-08-21 · Tires“we purchased our 2004 keystone cougar travel trailer in feb 2005 from the original owner who had only used it on a 200 mile trip once as his wife had taken ill and he couldn't use it any longer. in apr/may of 2006 we went on a cross country trip. we had a blowout the 1st day out on i-75 near the north marion county line. we then had another blowout…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.