2015 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2015-05-27 · campaign 15V317000 · 1,529 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Suspension:rear:axle:non-Powered Axle Assembly 2015-04-07 · campaign 15V207000 · 2,260 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this owner notification 14-215 involves units with the octagon correct track cam plate manufactured out of specification. if the hanger has the defect part and the involved component has been adjusted from the original manufacturing setting, it may allow excessive suspension movement possibly causin
Suspension 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
keystone rv company: campaign being conducted on certain 2015 keystone travel trailers and fifth whels. *lj
What owners report
2019-12-14 · Wheels · 7,000 mi“only event so far, a properly inflated tire had the tread come off the casing at about 7000 miles at 60 mph. i replaced the oem load range 'd' tires with load range 'e' tires.these oem tires at 2540# give a scant 160# safety margin. in july while doing maintenance for a 1500 mile trip i read the axle tags so i could obtain the correct seals for t…”
2018-01-19 · Unknown Or Other · 5,000 mi“i have a 2015 keystone cougar fifth wheel trailer and had a failure of the spare tire carrier that is mounted to the bumper of a pull out bike/storage tray. the spare tire carrier broke off and the tire could have caused terrible danger to another vehicle, but fortunately that did not occur. i got no response from keystone or guidance on how to r…”
2017-09-07 · Service Brakes“from the time i left the dealer lot, i never had brakes that worked properly. increasing the output from the brake controller didn't help. the brakes would over heat and never felt that i had enough brake to stop the trailer/truck. had the brakes checked by several rv dealers which led to an adjust only. recent trip caused "hot" brakes/wheels and …”
2016-07-17 · Unknown Or Other · 2,000 mi“the spare tire holder mounted on the rear bumper broke while traveling on the interstate at 70 mph in heavy traffic. we were shocked to see how light it was made after it broke. no injuries happen but this could have easily turned out differently. we did not find our spare tire.…”
2016-05-18 · Suspension“tl* the contact owns a 2015 keystone cougar fifth wheel. while driving 60 mph, the hanger that held the driver side spring detached. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was unknown.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.