2014 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Exterior Lighting (1) · Equipment (1)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Suspension:rear:springs:leaf Spring Assembly:hanger/Bracket 2014-03-27 · campaign 14V146000 · 32 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Risk: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.
Suspension:rear:axle:non-Powered Axle Assembly 2014-03-12 · campaign 14V120000 · 708 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
Risk: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners report
2018-08-03 · Unknown Or Other“was driving on 10 freeway in california was motioned by a passing car that we had a problem with spare tire on the back of our rv fifthwheel. when we pulled over the spare tire was nearly on the ground. the bumper which holds the spare tire had basically ripped and was peeling away( from the welds )and was just barely holding on. when we bought t…”
2016-07-18 · Service Brakes · 5,000 mi“the electric brakes have a very flimsy connection behind each brake plate. a very small wire is exposed to the elements. in our case, something broke the wire and the brakes failed. keystone had their dealer repair the wire to its original flimsy state. a few months ago the trailer brakes were irratic (unreliable). i took the trailer to rep…”
2016-06-22 · Equipment“tl* the contact owns a 2014 keystone cougar rv. while driving 65 mph, the awning motor detached. the rv was taken to an rv dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 08/17/16*lj the consumer was informed there was a recall. however, his unit was not included. u…”
2016-05-17 · Exterior Lighting“ we have a 2014 cougar fifth wheel- model 29ret the heat in the interior lights has always been of concern. so, i ordered led replacements for the 921 bulbs your installed. upon inspection (see pictures) you'll see that some of the original 921 bulbs are disfigured because of the excessive heat and one of the lenses has been deformed.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.