2013 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Structure:body (2) · Wheels (1) · Tires (1)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
What owners report
2016-06-06 · Wheels · 1,500 mi“while traveling on our family vacation, with our 2013 keystone cougar 5th wheel. we experienced 2 tire blowouts. while traveling n on i-59 (just inside ga state line) at approx. 60 mph, the right rear tire exploded causing damage to the camper. put spare on and continued on our trip. once we arrived at campground the exploded tire was taken to a ti…”
2016-04-11 · Structure:body · 10,000 mi“tl* the contact owns a 2013 keystone cougar. the contact stated that while driving at 60 mph, the rear bumper fractured while the spare tire plummeted into traffic. the vehicle was not diagnosed or repaired. the manufacturer was no notified of the failure. the failure mileage was approximately 10,000.…”
2015-12-16 · Tires“2013 keystone cougar trailer. consumer writes in regards to tire failure. *smd the consumer noticed as he was driving, he noticed that one of the right side trailer tires were shredding. when he was finally able to stop, he discovered the tire was loosing air and the tread has completely separated from the casing and the sidewall was still inta…”
2014-08-07 · Structure“there are 2 fold out coaches on the trailer with air mattress' for the pad. we have not been able to have either air mattress stay inflated over night since we bought it. one of them leaks through the outlet to deflate it and we have to put a cellophane baggie under the cap to keep it up part of the night. the other air mattress has one corner …”
2014-04-05 · Electrical System · 🔥 fire“we own a 2013 keystone cougar 5th wheel model 331mks. on 4/4/14 we were at a campground and started to set up. the rig was only on 12v battery power. i had not yet connected to shore power. when i pushed the button to lower the landing gear, nothing happened. i tried the remote control, and nothing happened again. i went to get the power cord inten…”
2013-04-23 · Structure:body · 120 mi“tl* the contact owns a 2013 keystone cougar. the contact stated that while driving 60 mph, the rear bumper began to separate from the vehicle over the course of a two hour drive. the vehicle was taken to a dealer for diagnosis and the contact was informed that the bumper would have to be re-attached. the vehicle was repaired. the vin was unavailabl…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.