2016 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Suspension:rear:axle:non-Powered Axle Assembly 2015-04-07 · campaign 15V207000 · 2,260 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
What owners report
2024-03-20 · Unknown Or Other · 🔥 fire“the domestic refrigerator on this 2016 keystone rv caught on fire while traveling.…”
2017-06-26 · Fuel System, Gasoline“2016 keystone cougar rv. consumer writes in regards to threaded rod that clamps down the propane tanks became unscrewed from trailer tongue with gas regulator still attached. *smd updated 06/26/2017*js updated 08/09/17*lj *cn…”
2016-10-31 · Suspension · 650 mi“tl* the contact owns a 2016 keystone cougar recreational vehicle. while driving various speeds, all four tires struck against the floor of the rv. there were no warning indicators illuminated. the dealer diagnosed that the vehicle needed heavier springs and axles. the vehicle was not repaired. the manufacturer was notified. the vin was invalid. the…”
2016-09-14 · Wheels“tl* the contact owns a 2016 keystone cougar. while driving approximately 63 mph, the rear driver side wheel fractured without warning. due to the failure, the front passenger side tire flattened. the vehicle was towed and had to be driven less than 20 mph. the vehicle was taken to the repair shop for inspection. the manufacturer was not notified. t…”
2015-08-11 · Service Brakes · 300 mi“i purchased a new travel trailer manufactured by keystone in may of 2015. i took it back to the dealer after my first trip when i realized the brakes barely functioned. after 4 months of trying to get the manufacture to acknowledge the brakes did not work from the factory keystone stated that they felt the brakes functioned properly. the dealer, rc…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.