2010 Keystone Montana problems, complaints & recalls
Most-reported problem areas: Tires (6) · Wheels (2) · Equipment (2)
🧭 Reliability snapshot
Compared against other Keystone Montana model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Electrical System 2011-12-08 · campaign 11V577000 · 6,101 vehicles
Defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Fix: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2011-01-19 · campaign 11V027000 · 258 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Risk: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Fix: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Electrical System 2010-11-23 · campaign 10V594000 · 6,297 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Risk: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Equipment:recreational Vehicle/Trailer 2010-11-17 · campaign 10V587000 · 4,770 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
What owners report
2018-04-12 · Equipment“tl* the contact owns a 2010 keystone montana equipped with a push-button pindicator fire extinguisher, model number: m5pm. the contact received notification of nhtsa campaign number: 17v755000 (equipment); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall…”
2015-09-01 · Tires“st235/80r-16/10 tow max str trailer highway bw tires need to be investagated. we have had 5 flats with all same problem over the past 2 years and had read there has been 196 complaints just like ours since 2004…”
2014-12-02 · Suspension“the 5th wheel pin assembly has movement and has caused damage to the interior cabinet inside above it. there has been other complaints in the keystone forum about the same problem. i have been informed to not tow it by one dealer. i have towed it less than 3000 miles since new. *js…”
2013-06-18 · Tires · 5,000 mi“last october we took a trip from dayton, oh to orlando ? disney with our 2010 keystone montana. on the return trip friday oct 5th, just north of atlanta we had a blowout on one of the oem goodyear marathon tires, driver side rear. *tr there was light traffic on newly blacktopped road with cruise control. boom! tire and debris went ever…”
2013-06-03 · Equipment:recreational Vehicle/Trailer“tl* the contact owns a 2010 keystone montana 3750fl equipped with a norcold refrigerator, serial number 12711643. the contact mentioned that the refrigerator malfunctioned and it failed to cool its contents. the contact also stated that the refrigerator has been repaired under recall nhtsa campaign number: 10e049000 ( equipment) on three different …”
2013-04-26 · Tires · 150 mi“power king towmax str blew out after only 150 (one hundred fifty) miles of service. tire was spare for 3+ years before being rotated into service. as spare, tire was protected from sun, but may have experienced uv damage due to cover not completely covering back. pressure of 65psi confirmed 48 hrs prior to failure. st225/75r15, dot 83b4 g…”
2012-09-08 · Tires · 3,000 mi“august 24, 2012 traveling on vacation from mullica hill, nj to hatteras island nc. traveled thru millsboro de when tire #1 blew out on the driver's side axel 2. tire exploded from side wall. nothing in tread. tire shredded and wrapped around axel, damaging under side of travel trailer thru to insulation, side panel and wheel well cover. 09/01/2…”
2012-06-19 · Tires“letter from congressman cole's office on behalf of constituent, re his recent experience with goodyear tire company *tgw the consumer experienced two tire blow outs simultaneously. two days later another tire blew out and soon after, the fourth tire blew out. the consumer requested reimbursement from goodyear, but was denied based on the fact, th…”
2012-06-02 · Wheels · 400 mi“good year marathon 235/80r16 tires. during vacation last year 4 of these tires developed tread separation. 2 were discovered before they came apart and were replaced, 2 other tires the tread separated and came apart while driving on the highway, one was the spare with less than 400 miles on it. these 2 tires caused over $6,000 dollars damage to the…”
2011-10-08 · Wheels · 4,000 mi“on interstate 85 about 20 miles sw of atlanta at 60 mph, towing montana 5th wheel, the street side tire on the front leading axle had a sudden belt and tread failure. tire case did not deflate and we were able to pull over to the road shoulder. tire was a goodyear marathon st235 80r 16 load range e with about 3000 to 4000 miles and came as oem tire…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.