2012 Keystone Cougar problems, complaints & recalls
Most-reported problem areas: Suspension (2) · Wheels (1) · Tires:temporary/Emergency Spare Tire (1)
🧭 Reliability snapshot
Compared against other Keystone Cougar model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2012-07-26 · campaign 12V355000 · 1,012 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Fix: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
What owners report
2018-11-26 · Tires:temporary/Emergency Spare Tire“tl* the contact owns a 2012 keystone cougar rv. the contact stated that the spare tire was bolted to the rear bumper and was too heavy, which caused the bumper to detach from the vehicle. the vehicle was taken to anthem rv and boats (44019 n black canyon hwy, new river, az 85087, (623) 465-7331) who stated that the vehicle could not be repaired. th…”
2017-08-14 · Structure:body“back bumper welds breaking with a spare wheel mounted there.…”
2014-06-30 · Suspension · 1,200 mi“tl* the contact owns a 2012 keystone cougar. the contact stated that while driving approximately 20 mph, the rear driver's side corner panel detached from the vehicle. the contact noticed that the rear driver side axle was severely damaged. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 1,2…”
2013-07-08 · Suspension · 300 mi“tl* the contact owns a 2012 keystone cougar fifth wheel. the contact stated while driving various speeds the front driver's side leaf spring fractured. the vehicle was towed to an authorized dealer where one leaf spring out the four was replaced. the manufacturer was not notified of the failure. the approximate failure mileage was 300. updated 7…”
2012-09-07 · Wheels · 200 mi“the electric brake wiring that connects the coach body to the front axle was rubbing on the inside sidewall of the lf tire of the trailer. it has rubbed a polished groove in the sidewall of the tire. the wiring connecting the rear axle to the coach was rubbing on the interior surface of the lr wheel. i secured the wiring away from the tire and w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.