2013 Ford Fusion Energi problems, complaints & recalls
Most-reported problem areas: Steering (9) · Electrical System (5) · Power Train (4)
🧭 Reliability snapshot
Compared against other Ford Fusion Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
34 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (45)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Service Brakes 2022-12-16 · SSM 51261 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Service Brakes 2022-11-04 · SSM 51181 · Service Bulletin/Repair Instructions
some 2013-2016 escape/fusion/mkz vehicles may display an error message when updating the all wheel drive-atc barcode using the ids service function after installing a new rear drive unit assembly (rdu) or active torque coupling (atc) clutch assembly. to prevent this error from occurring, enter the u
Power Train 2022-10-25 · TSB 22-2396 · Service Bulletin/Repair Instructions
some 2013-2020 fusion, mkz and 2013-2018 c-max vehicles equipped with an hf35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle
Service Brakes, Hydraulic 2022-10-06 · SSM 51120 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Equipment:electrical:infotainment 2022-08-03 · TSB 22-2309 · Service Bulletin/Repair Instructions
some 2013-2017 c-max energi, 2013-2018 focus battery electric vehicle (bev), 2013-2020 fusion plug-in hybrid electric vehicle (phev), 2015-2017 mkz/mkz hybrid/mkc, 2016-2017 mkx and 2017 continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authori
Showing the 6 most recent of 45 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-05-14 · Steering · 160,000 mi“the contact owns a 2013 ford fusion. the contact stated while driving at various speeds and attempting to turn to the right or left, the steering wheel became stiff, and difficult to maneuver the vehicle. no warning lights were illuminated. the vehicle was taken to a local dealer where it was diagnosed; however, the contact was unaware of what need…”
2023-09-25 · Service Brakes, Hydraulic · 104,150 mi“the contact owns a 2013 ford fusion energi. the contact stated that after starting the vehicle and shifting into gear, the vehicle failed to respond. while driving, the brake warning light illuminated. the brake pedal was depressed but failed to respond. the vehicle was taken to the local dealer, where it was diagnosed that the circuit was open. th…”
2019-11-06 · Equipment · 60,000 mi“tl* the contact owns a 2013 ford fusion energi. the contact received a recall notice for nhtsa campaign number: 18v592000 (equipment). the contact stated that the cord was smoking and overheated while plugged into the wall outlet. the cord was replaced twice. salinas valley ford lincoln (1100 auto center cir, salinas, ca 93907, (831) 444-4444) was …”
2019-06-04 · Electrical System“i took my vehicle to spradley ford dealership for service regarding recalls 16s42 and 18s24. the dealership reports resolving 16s42 by servicing the seat belt tensioners. the dealership refused to address recall 18s24 because i did not have the charging cable inside the vehicle. i spoke with service staff on 3 occasions prior to picking up my vehi…”
2019-05-20 · Wheels“tpms system fault comes up shortly after key fobs stop working took vehicle to a for dealer for service all they can say is that is the rtm module but they cant be to sure on what it is seem like they dont know whats going on this has happen at two ford dealers already, research was done and it seem that ford had this issue with lincoln mkx…”
2019-04-29 · Air Bags · 💥 crash“tl* the contact owned a 2013 ford fusion energi. while driving various speeds, the contact's vehicle was rear ended by another vehicle. as a result, the contact's vehicle was pushed into oncoming traffic, which lead to a head on collision. the air bag failed to deploy. the driver sustained injuries, received medical attention, and later died. a pol…”
2019-02-05 · Steering · 34,750 mi“i have already filed a complaint , #11173709, i am filing again because i wanted to add information to the original complaint but could not find how to do that. this is a 2013 model year car that was purchased new from the dealer in march 2015. the car has been on the road for less than four years and has only 34750 miles. the steering assist has f…”
2019-02-02 · Steering · 34,750 mi“steering assist failure it seems that there have been problems and recalls with this steering issue however the dealership will not address the problem…”
2019-01-09 · Power Train · 90,504 mi“tl* the contact owns a 2013 ford fusion energi. while driving various speeds, a continuous loud humming noise was detected coming from the vehicle. an independent mechanic diagnosed that a part within the transmission needed to be replaced. the dealer was not contacted. the vehicle was not repaired. the manufacturer was made aware of the failure an…”
2018-12-12 · Power Train · 124,000 mi“tl* the contact owns a 2013 ford fusion energi. while the vehicle was stopped in a parking lot, the stop safely now warning indicator illuminated and the vehicle stalled. the contact was unable to restart the vehicle. the vehicle was towed to latrobe ford (located at 1595 mission rd, latrobe, pa 15650, (724) 537-7723) where it was diagnosed that th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.