2015 Ford Fusion Energi problems, complaints & recalls
Most-reported problem areas: Power Train (5) · Steering (3) · Electrical System (3)
🧭 Reliability snapshot
Compared against other Ford Fusion Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2014-11-18 · campaign 14V736000 · 56,479 vehicles
Defect: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle S
Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Fix: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Service bulletins (50)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Engine And Engine Cooling 2023-03-02 · SSM 51409 · Service Bulletin/Repair Instructions
some 2014-2020 fusion and 2017-2019 escape vehicles may be equipped with a 1.5l ecoboost engine that uses a 50-tooth variable camshaft timing (vct) intake and exhaust unit from the assembly plant or if a service long block was installed. vct locking tool 303-1097 is not compatible with this system.
Service Brakes 2022-12-16 · SSM 51261 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Service Brakes 2022-11-04 · SSM 51181 · Service Bulletin/Repair Instructions
some 2013-2016 escape/fusion/mkz vehicles may display an error message when updating the all wheel drive-atc barcode using the ids service function after installing a new rear drive unit assembly (rdu) or active torque coupling (atc) clutch assembly. to prevent this error from occurring, enter the u
Showing the 6 most recent of 50 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-06 · Exterior Lighting“reoccuring headlamp outages. requiring expensive repair because the front bumper must be remvoed to replace headlamps. this has now occured on more than one occasion following replacement of bulbs. …”
2025-05-12 · Steering · 100,008 mi“the contact owns a 2015 ford fusion energi. the contact stated while driving at various speeds, the steering wheel became difficult to turn to the left or the right. the contact stated that the abs and traction control warning lights were illuminated. the vehicle was towed to a local dealer where it was diagnosed and determined that the electrical …”
2024-10-01 · Engine · 150,000 mi“the contact owns a 2015 ford fusion. the contact stated while driving approximately 55 mph, the vehicle lost motive power. the contact stated that upon inspection, an oil leak was found. the vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. the vehicle was towed to a local dealer where it was diagnose…”
2022-06-21 · Power Train · 100,070 mi“the contact owns a 2015 ford fusion energi. the contact stated while driving approximately 45-60 mph, the vehicle started making an abnormally loud humming sound while releasing the accelerator pedal. the contact stated that upon depressing the accelerator pedal, the vehicle hesitated and jerked backward several times. the contact was able to conti…”
2021-12-08 · Engine · 96,000 mi“the contact owns a 2015 ford fusion energi. the contact stated that the engine control module failed to shutoff the vehicle causing the battery to drain. the contact was then unable to start the vehicle. the failure happened several times over a two-year period. the contact stated that to restart the vehicle he would break into the vehicle through …”
2019-03-14 · Equipment · 🔥 fire“tl* the contact owns a 2015 ford fusion energi. while the vehicle was charging, the plug melted into the wall at the contact's home. the contact received a recall notification for nhtsa campaign number: 18v592000 (equipment). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken t…”
2018-12-20 · Suspension · 50,000 mi“if i crank the car soon after cutting it off, (while it's still warm) engine sputters then quits, as if it isn't getting enough fuel. so when getting gas, i have to hold down the gas pedal or engine quits. as soon as i start pumping, the engine starts choking. i can't turn off the ignition while pumping gas because it won't stay cranked once i try …”
2018-11-26 · Unknown Or Other“nhtsa recall 18v-592. ford recall 18s24. convenience charge cord replacement. ford has not provided a timely resolution to this recall and has not provided a reasonable/practical temporary solution to charging my vehicle with a replacement cord that is available, with a different part # than my current cord. the part is available but would not b…”
2018-10-30 · Power Train · 100,000 mi“shifter bushing cable - this part broke off from my vehicle back in july. the bushing connects shifter arm to transmission. without this piece, my vehicle needs assistance to complete every single shift. when attempting to move from park to drive, i have to get out of my vehicle, open the hood, place the shifter down on the transmission arm, then s…”
2018-10-03 · Unknown Or Other · 37,000 mi“while driving my vehicle the vehicle jerked and suddenly lost all power. i coasted as safely as possible to the right lane as soon as i had a 'stop safely now' message blink on my instrument panel. i attempted to turn my car back on but couldn't. after a few attempts i was able to turn it back on only to have the same jerk movement and light come o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.