2019 Ford Fusion Energi problems, complaints & recalls
Most-reported problem areas: Electrical System (87) · Power Train (6) · Fuel/Propulsion System (6)
🧭 Reliability snapshot
Compared against other Ford Fusion Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Hybrid Propulsion System 2019-02-15 · campaign 19V099000 · 2,108 vehicles
Defect: Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."
Risk: Potential contact with high voltage sources increases the risk of injury.
Fix: Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.
Service bulletins (77)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-04-03 · SSM 52410 · Service Bulletin/Repair Instructions
various vehicles have had pinpoint tests, guided routines and the warranty and policy manual recentlyupdated for diagnostics and repairs on sync generation 3 and later applications. when performingdiagnostics and repairs on sync gen 3 or later, select the diagnostics tab and search for related sympt
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Power Train 2024-03-01 · SSM 52314 · Service Bulletin/Repair Instructions
during service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. replacement of the bolt
Unknown Or Other 2023-10-05 · TSB 23-2307 · Service Bulletin/Repair Instructions
some 2019-2020 edge/f-150/fusion/continental/mkz/nautilus, 2019-2021 mustang/ranger/transit connect, 2020-2021 ecosport/escape/expedition/explorer/f-super duty/aviator/corsair/navigator, 2021 bronco sport and 2020-2022 explorer/aviator vehicles with sync 3 may experience various sync performance rel
Electrical System 2023-08-02 · SSM 51838 · Service Bulletin/Repair Instructions
in various 2017-2023 ford and lincoln vehicles, customers may receive a message in the fordpass or lincolnway app stating feature unavailable. since this is a fleet vehicle, it cannot access the (sync connect) fordpass or lincolnway app through the tcu embedded modem. if this message appears, the ve
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Showing the 6 most recent of 77 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-07 · Electrical System“ national highway traffic safety administration office of defects investigation / vehicle safety hotline 1200 new jersey avenue se west building washington, dc 20590 re: vehicle safety complaint 2019 ford fusion hybrid ford recall 23s33 / nhtsa recall 23v440/june 16, 2023 to whom it may concern: i am submitting this correspondence to formally docum…”
2026-09-02 · Power Train“charge circuit condition indicator light this is defective electrical system that left not corrected there is a possibility of an electrical fire. three indicator lights units have been installed on this vehicle, a 2019 ford fusion energi ( known as a plug in hybrid) all three indicator charge level lights have burn out within a warranty period o…”
2025-07-15 · Electrical System“the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v44000 (electrical system); however, the part to do the recall repair was unavailable. the contact stated that the vehicle was taken to the dealer where it was confirmed that the hv battery needed to be replaced. the contact was informed that …”
2025-03-16 · Fuel/Propulsion System“re. recall 23v-440 issued june 2023 as of march 2025 (one year and 9 months later), on remedy. they now claim one will be available 3q25, but they also estimated a fix 3q24. this is an unacceptable amount of time to not have a fix and have a formal recommendation not to charge the vehicle. …”
2025-02-12 · Electrical System“the contact owns a 2019 ford fusion energi. the contact received notification of nhtsa campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufactu…”
2025-01-30 · Seats · 30,000 mi“the contact owns a 2019 ford fusion energi. the contact stated that the battery was inoperable. the contact was unable to use the rapid charger. the contact was unable to charge the vehicle. the contact stated that the heated seats were inoperable. the check engine warning light was illuminated. the contact was concerned about using the vehicle. th…”
2025-01-24 · Visibility/Wiper“window tint on passenger back side window and rear window is so bad that it impairs viewing…”
2025-01-16 · Electrical System“see attached document for complaint…”
2025-01-07 · Electrical System“the contact owns a 2019 ford fusion. the contact received notification of nhtsa campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer …”
2024-12-17 · Unknown Or Other · 🔥 fire“1. what component or system failed or malfunctioned, and is it available for inspection upon request? answer: the hybrid system/battery caught fire. the vehicle is with the insurance company allstate, i believe should be available for inspection upon request. 2. how was your safety or the safety of others put at risk? answer: the vehi…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.