2017 Ford Fusion Energi problems, complaints & recalls
Most-reported problem areas: Power Train (4) · Electrical System (4) · Steering (2)
🧭 Reliability snapshot
Compared against other Ford Fusion Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (73)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-03-06 · SSM 52335 · Service Bulletin/Repair Instructions
for 2015-2024 ford and lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to workshop manual (wsm), section 303-00 for oil leak inspection and testing methods. ford has evaluated turbochargers replaced for oil leak symptoms and although oil may coll
Power Train 2024-03-01 · SSM 52314 · Service Bulletin/Repair Instructions
during service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. replacement of the bolt
Engine And Engine Cooling 2023-10-31 · TSB 23-2338 · Service Bulletin/Repair Instructions
this article supersedes tsb 22-2181 to update the service procedure and part list. some 2015-2017 edge, 2016-2017 mkx, 2017 fusion/mkz/continental vehicles equipped with a 2.7l ecoboost or 3.0l ecoboost engine may exhibit an oil leak from the engine oil pan rtv seal. this may be due to a lack of rtv
Electrical System 2023-08-02 · SSM 51838 · Service Bulletin/Repair Instructions
in various 2017-2023 ford and lincoln vehicles, customers may receive a message in the fordpass or lincolnway app stating feature unavailable. since this is a fleet vehicle, it cannot access the (sync connect) fordpass or lincolnway app through the tcu embedded modem. if this message appears, the ve
Equipment:other:owners/Service/Other Manual 2023-06-08 · SAN-Vol1 I1 · Service Bulletin/Repair Instructions
the service awareness newsletter is an informal communication that contains information that may not be presently available in a tsb, ssm, gsb, or other electronic communication. this article includes information on warranty, technical service tips and other service information.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Showing the 6 most recent of 73 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-22 · Unknown Or Other“so i had my tires put on today and during that time i did a claim on here. and i just found out that my crankshaft is almost hanging out. and i read on google. that’s something that usually happens with these once they’re in the high mileage which mine is. claim # [xxx] was the claim i did before this one i had hit potholes several in madera, calif…”
2026-10-22 · Unknown Or Other“i have a few complaints. first the most important. i was sitting in the drivers seat waiting on my kids. i accidentally pushed the set seat. which seat 1 & 2 are both set pretty far back. well for whatever reason it kept moving my seat forward toward the steering wheel, which at first i was like ok laughing but then it kept going and then i got stu…”
2026-09-03 · Engine“i lost power while on the freeway any indicators flashed: "see manual", "pre-collision assist not available", "service advance track", "downhill assist not available", the check engine light was on. it seems that when to limp mode. i took it to the ford fusion dealer so they could check the car. they run into test and found that the transmission or…”
2025-02-18 · Power Train · 50,000 mi“the contact owns a 2017 ford fusion energi. the contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(p). the contact had experienced several failures. the contact stated that the transmission failed to shift into drive. the contact stated that once the vehicle was parked the gear shifter remained stuck …”
2025-01-02 · Electrical System:12v/24v/48v Battery · 160,000 mi“the contact owns a 2017 ford fusion energi. the contact stated that after her son had parked and turned off the vehicle and upon returning to the vehicle, the vehicle failed to restart. the vehicle was towed to the dealer, where it was diagnosed with battery failure. the vehicle was not repaired due to the cost and remained with the dealer. the man…”
2024-06-10 · Service Brakes, Hydraulic · 100,000 mi“the contact owns a 2017 ford fusion energi. the contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. the brake warning light was illuminated. the local dealer was contacted, but the vehicle was not diagnosed or repaired. the …”
2024-04-05 · Steering · 60,000 mi“the contact owns a 2017 ford fusion energi. the contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, with the steering wheel feeling abnormally loose. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure wi…”
2019-06-13 · Unknown Or Other · 42,000 mi“sync in-dash control system is severely delayed or unresponsive. entire system shuts of randomly, gps location is inaccurate, system switches from day to night mode causing the screen to be hard to see. issues occur at all times.…”
2019-05-03 · Electrical System · 51,000 mi · 🔥 fire“car was sitting in my driveway and the back lithium ion battery in trunk had a short and started on fire while car was off and not plugged in. burnt through trunk and into back seat and both speakers are gone. car has heavy smoke damage and all windows are bad. found battery harness with completely melted where it plugs into battery.…”
2019-01-17 · Steering · 15,000 mi“my vehicle odo 24000km the error comes on the screen ' steering fault service now' i bought it from texas and transferred to jordan i was checking on ford website for recalls but it not appears . it's very important to solve this issue since the vehicle steering locked during driving.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.