2014 Ford Fusion Energi problems, complaints & recalls
Most-reported problem areas: Seat Belts (5) · Electrical System (5) · Power Train (4)
🧭 Reliability snapshot
Compared against other Ford Fusion Energi model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
26 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (57)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-04-12 · 21B09 S2 · Service Bulletin/Repair Instructions
certain 2014-2020 model year multiple vehicle lines 3g telematics control unit to 4g upgrade kit reason for this supplement program terms & urgency / expiration date: program extension until july 31, 2023. service action: o ids level 128 or higher is now required to address various programmin
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Engine And Engine Cooling 2023-03-02 · SSM 51409 · Service Bulletin/Repair Instructions
some 2014-2020 fusion and 2017-2019 escape vehicles may be equipped with a 1.5l ecoboost engine that uses a 50-tooth variable camshaft timing (vct) intake and exhaust unit from the assembly plant or if a service long block was installed. vct locking tool 303-1097 is not compatible with this system.
Service Brakes 2022-12-16 · SSM 51261 · Service Bulletin/Repair Instructions
some ford and lincoln vehicles may exhibit noise when the brakes are applied. when diagnosing and repairing brake noise conditions, use the workshop manual (wsm) and the appropriate pinpoint test in section 206-00. the brake rotors should only be machined if directed by the wsm because one or more o
Service Brakes 2022-11-04 · SSM 51181 · Service Bulletin/Repair Instructions
some 2013-2016 escape/fusion/mkz vehicles may display an error message when updating the all wheel drive-atc barcode using the ids service function after installing a new rear drive unit assembly (rdu) or active torque coupling (atc) clutch assembly. to prevent this error from occurring, enter the u
Power Train 2022-10-25 · TSB 22-2396 · Service Bulletin/Repair Instructions
some 2013-2020 fusion, mkz and 2013-2018 c-max vehicles equipped with an hf35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle
Showing the 6 most recent of 57 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-11 · Engine“the car is suffering random shutdown and intermittent times. the battery is no longer holding a charge and when it shuts down this places me at extreme risk. ford is unable to fix it so this is no longer happening without replacing the high voltage battery - battery from ford alone is 11k. i cannot be the only one who is dealing with this ca…”
2025-04-25 · Seat Belts · 40,000 mi“the contact owns a 2014 ford fusion energi. the contact stated that the rear passenger’s and driver’s side seat belts failed to latch securely. the manufacturer was notified of the failure and informed the contact that there were no recalls on the vin for the failure. the vehicle was not repaired. the failure mileage was approximately 40,000.…”
2022-07-22 · Unknown Or Other“the contact owns a 2014 ford fusion energi. the contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. the contact could hear an abnormal metal grinding sound. the vehicle then stopped independently. upon starting the vehicle and attempting to drive, the vehicle failed to move. the vehicle was towed to …”
2022-04-18 · Steering · 69,000 mi“the contact owns a 2014 ford fusion energi. the contact stated that while her husband was driving approximately 30 mph, the vehicle lost power steering functionality. the contact’s husband stated that the steering wheel was not responding and required added force to turn the steering wheel. additionally, the vehicle lunged forward in the direction …”
2022-03-16 · Exterior Lighting:brake Lights · 75,792 mi“the contact owns a 2014 ford fusion energi. the contact stated while placing items in the vehicle, she noticed that the brake lights were not illuminated on the instrument. the vehicle was towed to an unknown dealer but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 75,792.…”
2021-05-10 · Electrical System · 96,000 mi“tl* the contact owns a 2014 ford fusion energi. the contact stated while driving at various speeds, the vehicle loss motive power, and several electrical functions. the check engine warning light was illuminated. the vehicle was taken to napa ford (570 soscol ave, napa, ca 94559, (707) 255-2580) but was not yet diagnosed. the vehicle was not repair…”
2019-07-17 · Steering · 98,000 mi · 💥 crash“driving at a high rate of speed on the highway and "check advanctrack" and "power hill assist not available" light illuminated. car became very hard to steer. lost control and skid to the side of road. internal steering gear failure was cause of issue.…”
2019-03-21 · Power Train · 94,710 mi“tl* the contact owns a 2014 ford fusion energi. while parking the vehicle, it failed to stop and proceeded forward. the contact had to apply the emergency brake to stop the vehicle. the vehicle failed to start and was towed to bob allen ford (located at 9239 metcalf ave, overland park, ks 66212, (913) 381-3000) where it was diagnosed that the bushi…”
2019-01-24 · Unknown Or Other · 62,000 mi“ford denied my recall on my vehicle charging cable as it indicated that it is only working to repair ford focus electric vehicle charging cords. my cord overheated, damaging my garage electrical outlet. manufacturer recall number18s24 nhtsa recall number18v592…”
2018-12-12 · Engine · 90,000 mi“i happened to be driving at the time of the incident, when my car began to run hot. i saw there was a recall on the part that was causing the car to run hot but when i brought it to the dealer attention they didn't have recall information for my vehicle but for others vehicles, also since they claim to not have recall on just mines they also didn't…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.