2014 Keystone Outback problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Tires (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2013-04-23 · campaign 13V155000 · 6,561 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2015-02-16 · 15-223 · Service Bulletin/Repair Instructions
keystone rv: see document search button for owner letter. departure angle incorrect due to rear ground control jack legs being to long. *cn
What owners report
2015-05-14 · Tires · 3,000 mi“2 weeks ago while traveling on interstate 20 in east texas one of my tires on my 2014 300rb separated and did $9k worth of damage to my rv severing gas lines, electrical lines and destroyed my cabinets! this tire did not explode. in fact it was still aired up to 70 psi when i stopped!!!!! the tread literally just fell of the tire!!!!! and when i st…”
2015-04-27 · Wheels · 3,000 mi“2 weeks ago while traveling on interstate 20 in east texas one of my tires on my 2014 300rb separated and did $9k worth of damage to my rv severing gas lines, electrical lines and destroyed my cabinets! this tire did not explode. in fact it was still aired up to 70 psi when i stopped!!!!! the tread literally just fell of the tire!!!!! and when i s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.