2015 Keystone Outback problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2015-05-27 · campaign 15V317000 · 1,529 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Fix: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2017-02-16 · 15-223 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 15-223 for the outback rear ground control jack legs.
Equipment 2015-02-16 · 15-223 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 15-223 for the outback rear ground control jack legs.
Equipment 2015-02-16 · 15-223 · Service Bulletin/Repair Instructions
this advisory 15-223 involves units manufactured with rear ground control jack legs that were too long to allow the correct departure angle clearance. if the unit is towed up or down a steep incline it is possible the jacks could contact the ground.
Equipment Adaptive/Mobility 2015-02-16 · SA-15-223 · Service Bulletin/Repair Instructions
keystone rv: on some rv, correct departure angle clearance is not allow due to rear ground control jack legs being too long and possible make contact with ground going up or down an incline. model 2015 outback. *pe
Equipment:mechanical:accessory Scissor/Screw/Bottle Jack/Lift 2015-02-16 · 15-223 · Service Bulletin/Repair Instructions
keystone rv: 2015 outback ground control jack legs are over the size for departure angle clearance. *bf
Equipment 2014-11-03 · 14-215 · Service Bulletin/Repair Instructions
this communication is the owner notification 14-215 for the octagon correct track cam plate manufactured out of specification.
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.