2016 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Service Brakes (2) · Engine (2) · Air Bags (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Service bulletins (158)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 158 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-03 · Structure:body“national highway traffic safety administration (nhtsa) u.s. department of transportation 1200 new jersey avenue se west department, washington, dc 20590 subject: safety complaint – structural paint delamination and debris hazard • vehicle: 2016 infiniti qx80 • paint color: pearl white (paint code: qaa) • affected area: roof, hood, and upper body pa…”
2025-11-13 · Forward Collision Avoidance: Warnings“i live in a state where it is required to have both front and back plates. when i got my 2016 qx80 it did not have official front plate mounting so i bought a kit and installed the front license plate. since then i have not had a working sensor. the front collision sensor states there’s an obstruction. i can no longer use cruise control or the fron…”
2025-04-25 · Visibility:sun/Moon Roof Assembly · 27,448 mi“the contact owns a 2016 infiniti qx80. the contact stated that while her husband was driving 50 mph on the interstate, there was an abnormal booming sound coming from the sunroof, and the driver discovered that the sunroof glass had shattered. the contact called the insurance company for assistance. the vehicle was taken to the dealer where it was…”
2025-03-26 · Power Train“vehicle will not shift pass 3rd gear. valve body issue, diagnosed by dealership. many of the same model have the same problem. vehicles have very low mileage with a problem like this. dealer refuses to replace part or compensate. vehicle poses a potential safety issue on the road. …”
2025-02-28 · Air Bags“airbag light keeps coming on and we take it in to be serviced and they say hey it shows low voltage so we tighten down your battery and that fixed it. then we drive 100 miles and it's back on. took it to a different dealer and they said the same thing. another few hundred miles airbag light is on again. putting my families lives in danger. when we …”
2021-07-19 · Fuel System, Gasoline · 90,000 mi“the contact owns a 2016 infiniti qx80. the contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. the contact stated no warning light was illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure and informed the contact that the vin was not …”
2020-11-02 · Fuel/Propulsion System · 32,524 mi“i purchased a 2016 qx80 last week. after filling my car with fuel, within 10 minutes, my gas gauge went from full, to down 3/4 of a tank of gas. after only 50 miles of driving, with no air conditioning on, i'm at 1/2 of a tank according to my fuel gauge. there is absolutely no way that can be correct.…”
2020-10-07 · Service Brakes · 50,200 mi“i had my infinity 2016 qx 80 for 6 months and the breaks went out to the floor. i was only going over a speed hump, luckily. i pulled over and the caliper was against the inside of the rim. i was told the pin fell out. very dangerous!…”
2019-11-20 · Vehicle Speed Control · 60,015 mi“we have had several issues with our vehicle. it has been to the dealership 3 times since november 20, 2019. the first time we took the vehicle into the dealership, it was due to it bogging down. this happened when the vehicle was in motion and in both the city and interstate. the worst time, was when we were on the interstate driving around 7…”
2019-06-17 · Unknown Or Other · 44,000 mi“sunroof spontaneously burst while driving on a highway. there did not appear to be any objects that hit the sunroof. the glass looked as though it shattered from the inside out. fortunately, the sunroof cover was closed, otherwise shards of glass would've ended up all over driver and passengers. infiniti dealership would not cover repair. dealers…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.