2021 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Fuel/Propulsion System (2) · Visibility:sun/Moon Roof Assembly (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Back Over Prevention:display Function 2021-08-02 · campaign 21V599000 · 3,569 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2021-05-20 · campaign 21V373000 · 24,140 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Service bulletins (98)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Seat Belts 2024-09-19 · ITB22-021C · Service Bulletin/Repair Instructions
service information in the applied vehicles, there are a variety of seat belt warning lights and chimes. refer to the information in this bulletin, along with the related vehicle owner’s manual. figure 1 infiniti bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. quali
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-08-15 · ITB22-020B · Service Bulletin/Repair Instructions
telematics control unit reset after automatic collision notification service information the telematics control unit (tcu) has the ability to send an automatic collision notification when the vehicle is involved in an accident. once an automatic collision notification is performed, the function beco
Electrical System 2024-08-15 · ITB22-017B · Service Bulletin/Repair Instructions
dtc b2e01-96 (internal battery) stored as current in ivc applied systems: vehicles equipped with telematics service information consult has been updated to allow dtc b2e01-96 for “internal battery” to be cleared in the telematics control unit (tcu). if dtc b2e01-96 is current/active in the tcu, and
Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-14 · Fuel/Propulsion System“the vehicle loses power due to failure of fuel pump, this causes the vehicle to stall out whilst driving. exactly as described in [xxx] this is a known issue with 2021 infiniti qx80 and infiniti tells me there is no open recal for our vehicle. this is unsafe and dangerous. information redacted pursuant to the freedom of information act (foia), 5 u.…”
2026-01-16 · Vehicle Speed Control“i have been saying that my vehicle is a safety hazard since april 2022. i have had it to the dealer 4x since then in addition to opening up several cases with inifiniti customer service, but nobody has been able to protect my family and i and remedy the situation. at times the vehicle will not accelerate even when i push the gas all the way down.…”
2026-01-07 · Vehicle Speed Control“this is a 2021 vehicle, and beginning in april of 2022, i have been telling my dealer that there is something wrong, but they haven't been able to fix it. when i am driving, there are times when the car will fail to accelerate. also at times it feels like i have been rear ended and the car lurches. i have said this is a safety issue and neither …”
2024-03-04 · Fuel/Propulsion System“what component or system failed or malfunctioned, and is it available for inspection upon request? fuel rail/ system pressure too low how was your safety or the safety of others put at risk? car engine could stall and increasing the risk of a crash has the problem been reproduced or confirmed by a dealer or independent service center? active …”
2023-10-17 · Visibility:sun/Moon Roof Assembly · 62,000 mi“the contact owns a 2021 infiniti qx80. the contact stated while driving at approximately 65 mph, the sunroof inadvertently exploded without impact. the contact stated that the sunroof was not being utilized and was covered and closed. the vehicle was not diagnosed or repaired. the dealer nor the manufacturer were notified of the failure. the failur…”
2023-04-17 · Unknown Or Other“the paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. infiniti refused to cover it because we are out of the warranty. might i ad only by a couple hundred miles. …”
2023-01-06 · Exterior Lighting:turn Signal“2021 infiniti qx80. consumer writes in regard to rear turn signals being to low on vehicle causing safety concerns.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.