2025 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Vehicle Speed Control (1) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Back Over Prevention:software 2025-11-26 · campaign 25V821000 · 64,085 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Back Over Prevention:software 2024-10-03 · campaign 24V747000 · 5,176 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Equipment:electrical:infotainment:software 2024-10-03 · campaign 24V748000 · 37,236 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-14 · ITB26-010 · Service Bulletin/Repair Instructions
ivi audio display screen flickering if you confirm the right side of the display unit (infotainment display) is flickering or glitching, and no dtcs are stored in the display ecu, and all wiring harness connections are fully seated to the av control unit and the display unit. action refer to the ser
Fuel/Propulsion System 2026-05-01 · ITB26-002A · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm this bulletin is no longer active. please discard previous versions of itb26-002.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Fuel/Propulsion System 2026-02-02 · ITB26-002 · Service Bulletin/Repair Instructions
fuel filler tube lower seal is leaking and dtc p0456 is stored in the ecm if you confirm the vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, and dtc p0456 is stored as “active”, “past”, or “pending” in the ecm. action 1. remove the supplied funnel fr
Fuel/Propulsion System 2026-01-07 · ITB25-014 · Service Bulletin/Repair Instructions
vent control valve in active test inoperative in consult 4 service information an issue in consult 4 has been identified in “evap system close” in work support. · after selecting the "evap system close" in work support, the “vent control/v” in active test becomes non-functional temporarily. · when s
Structure:body 2025-12-16 · ITB25-015 · Service Bulletin/Repair Instructions
door mirror reverse tilt-down feature not working properly service information if the customer states that the door mirror tilt position does not return to the set memory position when shifting from reverse to drive or from drive to reverse, replace the switch assy - power window, main (main power
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-04-28 · Wheels“i experienced severe wheel instability on 3/29/2026 at around 630pm on i74 west while traveling on the highway at high speed. i was forced to perform emergency maneuvers to avoid a catastrophic collision, resulted in a terrifying near-miss incident that required an emergency tow to safety. upon inspection, it was confirmed that the lug nuts on the …”
2026-04-05 · Unknown Or Other“what component or system failed or malfunctioned, and is it available for inspection upon request? two components have failed: the infotainment/apple carplay system, including the usb-c connectivity port, and the front collision detection/crash sensor system. the entire a/v unit was replaced on august 1, 2025, yet the infotainment defect persisted.…”
2026-02-27 · Seat Belts · 3,000 mi“the contact owns a 2025 infiniti qx80. the contact stated that the middle seat belt receiver failed to function as intended. upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. no warning lights were illuminated. the vehicle was taken to the dealer, where it was confirmed that…”
2026-02-17 · Structure:body“while driving my infiniti qx80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. the vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. i brought this to the dealer, but they could not resolve the issue. they replaced the mirror, …”
2025-10-15 · Unknown Or Other“camera monitoring system or rear visibility system. the rearview/backup camera has intermittently malfunctioned in my qx80 numerous times since i purchased the car in february 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind …”
2025-05-08 · Air Bags · 💥 crash“a lady driving a honda fit pulled out in front of my wife while she was driving her infinity qx80. my wife was driving about 40-45 mph at the time of the crash. the driver at fault in the honda fit i noticed all air bags deployed. my wife's qx80 had none of the air bags deployed. the officers at the scene were shocked to see the amount of damag…”
2025-01-13 · Unknown Or Other“sunroof exploded. there is a sunshade which protected passengers. infiniti dealer and it is my understanding that the company are aware that it happened. repairs have been made. three appeared to be no reason for the sunroof to explode. …”
2024-12-26 · Vehicle Speed Control“new qx80 should be taken off the road. the infotainment system is the central computer system to the car. countless times where the system reboots while driving yielding electronics cluster (speed control, heads up display, etc) blacked out. upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangero…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.