2019 Infiniti Qx80 problems, complaints & recalls
Most-reported problem areas: Electrical System (8) · Visibility/Wiper (2) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx80 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Equipment:other:labels 2026-07-15 · campaign 26V455000 · 168,149 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: An overloaded vehicle can increase the risk of a crash.
Fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Ju
Back Over Prevention: Sensing System: Camera 2019-09-12 · campaign 19V654000 · 1,228,830 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible an
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Service bulletins (107)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2026-03-30 · ITB12-011R · Service Bulletin/Repair Instructions
telematics service information see itb19-029 for models built after those listed above for a different service procedure. service information the applied vehicles are equipped with a wireless communication device called a telematics communication unit (tcu). with an active infiniti connection® or in
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Electrical System 2024-05-20 · ITB13-006D · Service Bulletin/Repair Instructions
can communication – network diagnostic flow chart this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 107 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-23 · Electrical System“car horn not working when pressed…”
2026-08-19 · Electrical System“i've had 2 incidents where my vehicle has stopped and not restarting. i took it to the dealership, and they stated i needed a starter. i see there are several complaints regarding this issue with the model qx80. ive also had to get 2 new batteries with 1 year. please look into the issues. i went to the dealership on 8/18/2026 they said my vehicle d…”
2025-10-25 · Unknown Or Other“the battery in my vehicle continuously dies, leaving me stranded on multiple occasions. this has been occurring since 2024 consistently. in january i had it towed to the dealership since every time i jump the battery, it charges it which in turn causes it to pass their battery test. since i had it towed while the battery was dead they told me that …”
2025-10-06 · Electrical System“ongoing failure to start, multiple battery replacements in less than 2 years. purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. car has had to be towed to the dealership with no resolution even after being there multiple times. dashlights h…”
2025-07-09 · Fuel/Propulsion System“fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. potential risk of running out of gas and not knowing. recalls are listed for other vehicle model years but not this one. no warning messages appear on dashboard. first noticed the problem feb 2025 and continues to worsen. it …”
2023-10-12 · Engine“this car has the same issue as explained in nhtsa bulletin itb17-008c for 2017-2018 year infiniti qx80's but infiniti will not diagnose and fix. instead they are seeking nearly $4k in repair work. the torque converter should last up to 200k miles and my car started having this issue around 65k miles. ive escalated to infiniti hq and they will no…”
2023-06-26 · Electrical System“something keeps killing my battery. there’s no lights that come on to indicate a problem. i’ve been stranded twice at work and now today, i get ready to leave and the battery is dead again!! i’ve gotten a new battery three times in a year’s time. i’ve searched for a recall because i see where others are having the same problem, but apparently there…”
2023-06-07 · Unknown Or Other“i was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. nothing hit it. it just bam, exploded shattering the whole thing. and the quote i was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift…”
2022-06-07 · Unknown Or Other“the battery will lose all charge stranding you. has happened twice and after searching the internet apparently infiniti has known about this problem.…”
2021-09-11 · Visibility/Wiper“the night rear backup camera is extremely dark and blurry. you can’t see anything via the camera at night. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.